RULES FOR ORGANIZING GAMES OF CHANCE THROUGH THE BOLABET PLATFORM – “ACCOUNT” BETTING

The rules outlined herein regulate special games of chance conducted through electronic communication, specifically "Account" betting (referred to as betting). They encompass regulations pertaining to the facilitation of betting, terms for participation, the cost of a single combination, deadlines for receiving bet payments, disbursement of winnings, announcement of game results, timelines and methods for paying out winnings, communication of betting rules to participants, procedures in case of event cancellations or schedule alterations, terms and procedures for registering virtual players, access to and closure of accounts, organiser responsibilities, discretionary rights, intellectual property rights, and other pertinent matters related to the facilitation of internet betting.

 

Article 2 - Administration and Responsibility of Bolabet as the Organizer

 

Betting in accordance with Article 1 is organized by “Bolabet”. Betting as referred to under Article 1 is provided by Bolabet Zimbabwe (Pvt) Limited, a limited liability company incorporated in the Republic of Zimbabwe, having its registered office at 12 Sir Herbert Taylor Avenue, Belvedere, Harare, Zimbabwe.

 

Article 3 - Terms and Conditions for Participant Engagement

 

These rules constitute the general conditions for concluding the agreement between the organizer and the participants upon gaining access, by the participant, to participate in all forms of betting offered by the organizer. The agreement and acknowledgement by the participant that they have read and understood the entirety of these rules, terms and conditions is finalized when the participant registers and makes the initial payment to the organizer for participation in the various forms of betting. Both the organizer and participants are bound by these rules and are fully obliged to comply with these rules, terms and conditions.

 

Article 4 - Organiser’s Obligations and Responsibilities

 

The organizer, in the context of betting, has specific obligations towards participants. These responsibilities extend to the effective management and protection of all assets and resources associated with the betting activities, entrusted to the organizer by the respective participant during the normal course of the betting process.

 

Article 5 - Definitions of Key Terms in the Betting Process

 

• Playing via Interactive Communication Channels - This term refers to the engagement in games of chance using various interactive channels such as the Internet, SMS, USSD, or other devices. Notably, this participation occurs independently through interaction with the organiser's electronic gaming platforms and related systems, without requiring direct involvement of the organiser's representatives.
• Organiser's Website - The organiser's official website, www.bolabet.co.zw, serves as the central hub for betting activities. It operates a gaming application and encompasses additional web pages with similar purposes, as may be subsequently published by the organiser.
• Bookmaking information system- The bookmaking information system is the comprehensive computer system employed by the organiser. It includes essential components such as hardware, an operating system, and application software, all dedicated to providing a seamless gaming experience.
• Username - The username, in this context, is the mobile number used as an identifier for entry into the player database. Combined with a password, it facilitates access to the bookmaking system.
• Password - The password is a unique combination of alphanumeric characters. Known exclusively to the players, it serves as a crucial element for verifying their identity when accessing and using the bookmaking system.
• User account - A user account is a personalised electronic account assigned to each player. It becomes active upon the completion of player registration through the organiser's interactive channels. Access to this account is secured by means of a username and password.
• Gaming account - The gaming account is a distinct virtual account allocated to each player by the organiser within the central bookmaking system. It meticulously tracks all financial transactions and gaming activities, providing a comprehensive record known as e-confirmations.
• Checking account - This is a dedicated transactional account for players, specifically designed for withdrawals from the gaming account.
• Electronic Payment Confirmation (e-confirmation) - An e-confirmation is an electronic notification validating a payment. It is associated with the player's identification number within the central bookmaking system.
• Gaming account number (Reference Number) - Each player is assigned a unique multi-digit gaming account number. Quoting this number is crucial when making deposits into the gaming account.
• Deposit - A deposit refers to the act of placing funds into a player's gaming account, specifically earmarked for participation in electronic games.
• Gaming voucher - A gaming voucher is a confirmation document acknowledging a deposit, complete with an assigned value and an activation code. Players use this activation code on the organiser's website to deposit the specified value into their gaming accounts.
• Customer service - Customer service, in the context of these terms, refers to user support provided by the organiser. It operates in accordance with the guidelines and instructions outlined in the gaming application.
• Gaming promotional bonuses - These bonuses are promotional incentives periodically deposited by the organiser into a player's gaming account. Importantly, they are earmarked solely for participation in games and cannot be withdrawn from the player's gaming account.
• Promotions - Promotions encompass various promotional actions, including jackpots and rewards. These are further detailed and officially approved when initiated.
• Gender Disclaimer - The use of masculine or feminine genders, titles, or pronouns in these Terms and Conditions is inclusive of both genders and is not intended as a limitation based on gender.

 

Article 6 - Types and Specifics of Betting Activities

 

Betting represents a distinct form of gaming, where the organiser plays a role in determining the outcomes of sports and other events, along with their corresponding odds. Participants, in these continuous and daily pools, have the freedom to choose bets (types) predicting outcomes based on previously established events.

 

The date and time specified for the start of a sports or other event in the betting offer, whether in printed or electronic form, serve solely for informational purposes. The actual start time is determined based on official sources.

 

"In-play" or "Live Betting" introduces a special form of betting that allows participants to place bets on events during play or during breaks (quarters, thirds, halftime, etc.).

 

The rules for "In-play" or “Live Betting” are generally aligned with those for pre-match betting unless explicitly stated otherwise by the organiser. These exceptions will be clearly communicated to all participants.

 

Article 7 - Scope of Betting Categories and Events

 

These rules have universal application, encompassing betting within group and individual sports disciplines, as well as various events suitable for betting. Participants can place bets, as specified by these rules, on:

• Outcomes of individual and/or group sports and other events.
• Precisely defined and specified events during competitions: In a football match, for instance, various aspects are considered, such as the total number of goals, the precise final score, the number of goals during the first half and at the conclusion of the game, the player from each team who will score the initial goal, the player or team expected to score the highest number of goals, the half in which most goals are likely to be scored, and who achieves the highest or lowest goal count, among other factors
• Winter sports (ice skating, skiing, ski jumping etc.): This category includes sports like skiing, snowboarding, ice hockey, and figure skating. Bettors can place bets on competitions and outcomes in these winter sports.
• Athletic disciplines: Athletics cover events like track and field, including sprints, long jumps, and shot put. Betting can involve predicting winners, times, distances, or even specific achievements of athletes.
• Martial Arts: This typically includes sports like boxing, mixed martial arts (MMA), and wrestling. Bets can be placed on the outcomes of matches, rounds won, or even specific moves within a fight
• Animal racing: This involves events like horse racing, greyhound racing, and even events like camel racing in some regions. Betting options can include picking winners, placing, or show bets.
• Water Sports: Water sports encompass activities like swimming, diving, and sailing. Betting options may include predicting winners, times, or even specific feats like world records.
• Gymnastic: Gymnastics events include artistic gymnastics, rhythmic gymnastics, and trampoline. Bets can be placed on individual and team performances, scores, and routines.
• Cycling: Cycling events, including road races and track cycling, provide opportunities for betting on race winners, stage winners, and time trials.
• Motorsports: This category covers events like Formula 1, MotoGP, and NASCAR. Bets can involve predicting race winners, pole positions, and specific race outcomes.
• Billiards: Billiards and snooker offer opportunities to bet on match outcomes, specific scores, and even outcomes of individual shots.
• Golf: Golf betting typically involves predicting tournament winners, top finishers, and specific statistics like hole-in-ones.
• Success of participants in entertainment-sports competitions: This can include events like reality TV shows, where participants compete in various challenges. Bettors may wager on who will win or be eliminated.
• Musical competitions: Events like talent shows and singing competitions can also be subject to betting, with wagers on the winners and specific performances.
• Any unpredictable event offered for betting by the organizer: This is a broad category that can encompass virtually any event for which betting is organized. It allows for flexibility in offering bets on unique or unusual occurrences.

 

In summary, these rules provide a comprehensive framework for betting on a wide range of sports, events, and activities, allowing participants to engage in wagering on various aspects of these events as specified by the rules and the organiser.

 

Article 8 - Provision and Accuracy of Event Information.

 

• The organiser of the betting activities makes known the specific events mentioned in Article 7, which include a wide range of sports and other activities available for betting. This information is made public by incorporating it into a schedule or program of events. This schedule is easily accessible to potential players through the organiser's website.
• Importantly, the schedule is not static; it undergoes periodic updates to ensure that it always reflects the most current offerings of sports events and other activities available for betting. This means that as new events become available or existing ones are modified, the schedule is adjusted accordingly to provide accurate and up-to-date information to potential players. The goal is to keep players informed about the available betting options and the events they can participate in through the betting platform.
• Bolabet strives to ensure the accuracy and reliability of the information provided on its platform, including event listings, odds, rules, and related details. However, Bolabet does not guarantee the absolute accuracy, completeness, or timeliness of such information.
• Bolabet acknowledges that human errors, technical glitches, or other unforeseen circumstances may occasionally lead to inaccuracies or omissions in the information presented on its platform. These errors may pertain to event schedules, odds, rules, or any other relevant content.
• In the event that Bolabet identifies errors or inaccuracies, it reserves the right to rectify such mistakes promptly. This may involve updating event information, adjusting odds, or making necessary corrections to ensure the accuracy of the data.
• Bolabet disclaims any legal liability for losses or damages that may result directly or indirectly from errors, inaccuracies, or omissions in the information provided on its platform. Participants in betting activities acknowledge the inherent risks associated with such activities, including the possibility of information-related errors.
• Participants are encouraged to verify event details, odds, rules, and other relevant information independently before placing bets. It is the responsibility of participants to make informed decisions based on accurate information.
• In the event of disputes or disagreements related to information accuracy, Bolabet will follow its established dispute resolution procedures to address and resolve such matters fairly and impartially.
• Bolabet is committed to continuous improvement and strives to minimize errors and inaccuracies. Feedback from participants is valued and helps in enhancing the overall user experience.
• By engaging in betting activities on Bolabet's platform, participants acknowledge and accept the possibility of errors or inaccuracies in the provided information. They also understand that Bolabet is dedicated to rectifying such mistakes when identified, but the organizer cannot be held legally responsible for any resulting consequences.

 

Article 9 - Understanding Key Concepts and Symbols in Sports Betting

 

Betting Types: In the world of sports betting, various symbols or signs are used to represent different outcomes in a game or match. These signs help participants specify what they are betting on. In football, for instance:

 

- "1" signifies that you are betting on the first-named team to win.

 

- "X" represents a bet on a draw or tie result.

 

- "2" indicates a wager on the second-named team to win.

 

Double Chances: Double chance bets offer a bit more flexibility as they cover two possible outcomes simultaneously. For example:

 

- "1 or X" means you are betting on either the first-named team to win or the match to end in a draw.

 

- "1 or 2" allows you to bet on either the first-named team winning or the second-named team winning.

 

- "X or 2" indicates a bet on either a draw or a victory for the second-named team.

 

Numerical and Letter Marks: Depending on the type of betting and the organizer’s offerings, you may encounter numerical symbols from "0" to "9," letter symbols like "A" or "W," or a combination of these marks. These symbols are used to represent specific elements in the betting context, and the organizer provides clear instructions on their usage.

 

Combinations: When you place multiple bets on different events or outcomes, you are creating a combination. The number of signs (bets) in a combination can vary based on the organizer’s selection of sporting events or other activities available for betting. This ensures that participants can tailor their bets to their preferences and strategies.

 

Systems: Betting systems are advanced strategies that allow players to generate a larger number of combinations from their bets. This can be particularly useful when betting on multiple events, providing a way to cover various scenarios and potentially increase the chances of winning.

 

Fix: In the context of playing systems, a "fix" is a specific event or outcome that is included in all combinations within a particular betting strategy. This ensures that a particular event is consistently part of all the bets placed within that system.

 

Understanding these concepts is crucial for participants to make informed betting decisions and to explore different strategies and options available in the world of sports and event betting.

 

Article 10 - The Mechanics and Significance of Odds in Sports Betting

 

"Odds" are decimal numbers predetermined by the organiser for each sports event, used to calculate winnings. Odds can be determined for each sports event individually, as part of a combination, or for the overall combination, as for all sports events making up that combination. The organiser reserves the right to change the odds displayed in the program of sports events. In that case, the odds taken into account are those valid at the time of betting.

 

What Are Odds in Sports Betting?

 

Odds are fundamental to sports betting, serving as numerical representations of the probability of various outcomes in a sports event. They are expressed as decimal numbers and are predetermined by the betting organiser. These odds are used to calculate potential winnings for participants.

 

Types of Odds:

 

Decimal Odds: This is the most common format used worldwide, including in Europe, Australia, and Canada. Decimal odds represent the potential return on a 1-unit bet, including the original stake. For example, if the odds are 2.50, a successful bet of 1 unit would yield a total return of 2.50 units (1 unit of profit plus the original stake).

 

Fractional Odds: These odds are primarily used in the United Kingdom and Ireland. They are presented as a fraction, such as 5/1. In this case, a successful bet of 1 unit would yield a profit of 5 units plus the original stake (for a total return of 6 units).

 

American Odds: Commonly used in the United States, these odds can be expressed as either positive or negative numbers. Positive odds (e.g., +250) indicate the potential profit on a 100-unit bet, while negative odds (e.g., -150) represent the amount you need to wager to profit 100 units.

 

The Role of Odds in Betting:

 

Probability Representation: Odds reflect the perceived likelihood of a particular outcome in a sports event. Lower odds typically indicate a higher probability of that outcome occurring, while higher odds suggest a lower probability.

 

Calculating Winnings: When a participant places a bet, they multiply the amount they wager by the odds. The result is the potential payout if their bet is successful. This includes both the profit and the return of the original stake less any prescribed facilitation fees charged by the organizer.

 

 

Determining Odds:

 

Individual Sports Events: Odds can be determined for each sports event individually. For example, if you're betting on a football match, there will be specific odds for outcomes like Team A winning, Team B winning, or the match ending in a draw. These odds reflect the bookmaker's assessment of the likelihood of each outcome.

 

Combination Bets: Odds can also be part of combination bets. In combination betting, participants select multiple events, and the odds for each event are combined to calculate potential winnings.

 

Overall Combination: In some cases, participants may place bets on multiple sports events as part of a single combination. In such instances, the odds for all the sports events making up that combination are used to determine potential winnings.

 

Changing Odds and Timing:

 

The betting organizer has the authority to change the odds displayed in the program of sports events. This can happen due to various factors, including changes in team dynamics, player injuries, or fluctuations in betting patterns.

 

When you place a bet, the odds that are taken into account for your wager are those that are valid at the precise moment of placing the bet. This means that if the odds change after you've placed your bet, your potential winnings are based on the odds at the time of betting, not the updated odds.

 

"Palpable Error" - In the event of errors made by the organizer regarding the game offerings, odds, coefficients, totals, handicap limits, or any mistakes related to the timing and location of a played game, the specified competition pair, or a team, among other factors, the organizer retains the right to declare the match invalid for all types of bets, even after the conclusion of the sports or other event. In such cases, the odds for that particular match will be set to one (1.00).

 

If, due to an inadvertent error, bets are accepted as part of a combination involving various sports or competition events (multiple events on a single ticket) with odds that could potentially influence or depend on each other (for instance, betting on a specific team or individual to win a competition and also to win a match within that same competition), those erroneous odds will be voided. The bet itself will then be recalculated based on the remaining valid pairs with odds (if any are present on the ticket).

 

The organizer may provide additional information for betting purposes, such as tables and statistics related to the competition, details about the venue (neutral ground), whether the game consists of two matches or is played on a two-wins basis, the result of a previous match if it's a rematch, the round of the competition, the type of playing surface, and similar details. However, it's important to note that the accuracy of this information is not the responsibility of the organizer.

 

Article 11 - Leveraging the Participation Multiplier for Enhanced Winnings

 

The “Participation multiplier” is a numerical factor that allows participants, upon making an additional payment, to determine how many times their combinations will be entered into the game. This multiplier essentially signifies how many opportunities the participant has to potentially increase their winnings in the event of a successful outcome.

 

In simple terms, it lets you decide how many chances you have to win with your selected combinations, provided you're willing to pay for each additional entry.

 

Article 12 - Navigating Handicap Betting in Sports Events

 

“Handicap” refers to an advantage, such as a lead in goals, points, or other relevant criteria, that the organizer grants in advance to a team or participant listed in the program of sports or other betting events.

 

Final outcome with handicap is formed when the number of goals or points marked as handicap is added to number of goals or points actually scored by a team that handicap is assigned.

 

For example:

 

Goals, (0:1) indicates that the Away team has one goal advantage, as for (1:0) indicates that the Home team has one goal advantage.

 

As for goals/points, (+2.5) indicates that goals/points are added to the Home Team, that means the Home team has an advantage of 2.5 goals/points.

 

As for goals/points, (-2.5) indicates that points are reduced from the Home Team, that means the Away team has an advantage of 2.5 goals/points.

 

Article 13 - Double Chance Betting Maximizing Your Odds

 

“Double chance” involves the selection of two potential outcomes within a single bet.

 

This betting option provides the flexibility to bet on two different results simultaneously, allowing participants to cover multiple scenarios and increase their chances of winning.

 

Article 14 - Creating Mixed Sport and Event Combinations

 

“Mix” represents a combination of two or more distinct sports or other events, as outlined in Article 7 of these rules, provided that the minimum conditions for the game combinations, as specified by the organizer in the sports or other events program, are met.

 

This option allows participants to create diverse betting combinations by selecting events from various categories while adhering to the organizer’s predefined criteria.

 

Article 15 The Anatomy of a Winning Combination

 

A "Winning combination"is the specific combination in which all the predicted outcomes of the chosen sport events are correctly guessed by the participant. In essence, it's the ideal scenario where all the bets placed within the combination turn out to be accurate, resulting in a successful outcome for the participant.

 

Article 16 - Minimum and Maximum Stake Per Bet

 

Minimum stake per bet is USD$0.10

 

Maximum stake per bet is USD$2,000

 

Maximum winning amount that can be paid to the participant is USD$50,000

 

Minimum amount that a participant can pay in for virtual games is USD$0.10

 

Maximum amount that a participant can pay in for virtual games on one ticket is USD$100

 

Maximum winning amount that can be paid to the participant for virtual games is USD$3,000

 

Article 17 - Understanding the Concept of "Account Balance" in Betting and the Maximum Winnings Threshold

 

The "account balance" represents the total sum of the unused deposits made by the participant and the winnings accumulated by the participant in betting and is not predetermined.

 

The maximum amount an individual participant can win within a thirty (30) day period is USD 100,000 This limit applies to all bets placed on the organiser's platform.

 

The organiser reserves the right to cancel any bets placed within the thirty (30) day period following the customer reaching the USD 100,000 maximum winnings limit threshold. Any bets placed after the winnings limit has been reached are subject to cancellation at the discretion of the organiser

 

If a participant reaches the maximum thirty (30) day winnings threshold of USD 100,000, the organiser reserves the right to withdraw the customer's access to the betting platform for the remainder of the thirty (30) day period.

 

The organiser reserves the right to refuse payment of any winnings derived from bets placed during the thirty (30) day period after the participant has reached the USD 100,000 maximum winnings threshold. In such cases, any affected bets may be cancelled.

 

In the event of bet cancellations due to exceeding the winnings limit, the organiser shall refund the deposits made by the participant for those cancelled bets.

 

Example:

 

If a participant wins USD 100,000 on the 15th of a given month, any additional bets placed within the next fifteen (15) days—up to and including the 30th—are subject to cancellation. For instance, if the customer places a bet on the 20th and wins USD 10,000, the organiser may cancel this bet and refund the customer’s stake. The customer’s access to the betting platform may also be restricted until the 30-day period has elapsed.

 

PROCEDURE AND CONDITIONS OF “ACCOUNT” BETTING

 

Article 18 - General Conditions Governing "Account" Betting

 

The general conditions, as defined by the organiser of account betting ("Account" betting), govern and regulate the contractual relationships between the organiser and clients.

 

"Account" betting entails the organizing of games of chance via the internet and other telecommunication means, allowing clients to independently participate in games by interacting with the system without the need for direct contact with the organizer’s representatives.

 

The contractual relationship between the organiser and clients becomes effective upon successful registration, during which the client fully accepts these rules, terms and conditions. The contract itself is indefinite, and either party can terminate it without prior notice.

 

By placing a bet, a client acknowledges and accepts these Rules, terms and conditions, confirms their reading and comprehension, and fully accepts them without reservation. Ignorance of the rules or subjective interpretation cannot be used as grounds for cancelling bets.

 

In the event of a dispute, a participant cannot claim ignorance of these rules or make demands of the organizer based on such claims.

 

Article 19 - The Process of Placing Bets: Participant Guidelines and Rights

 

Betting participants make their selections on the organizer’s website, through SMS, or USSD. Bets are placed by selecting the sport or other events they wish to bet on and choosing bet types as outlined in Article 8 of these rules. All betting participants are required to adhere to the explanations provided in the sport or other event program.

 

The organizer reserves the right, at any moment, partly or completely, without giving any additional explanations, not to accept the bets of a player/players.

 

Upon accepting a bet, the organizer processes the payment and issues the participant with a certified confirmation of their participation in the betting game. This confirmation automatically registers on the participant’s account and includes information such as

 

• a ticket code,
• the date and time of payment,
• the selected game,
• the payment amount received,
• and the potential winnings.

This confirmation serves as evidence of the participant's involvement in the betting, allowing them to claim their possible winnings.

 

Article 20 - Adhering to Minimum and Maximum Betting Conditions

 

The organizer establishes and publishes minimum payment conditions before the start of betting. Participants are obliged to adhere to the minimum and maximum number of sport or other events for each type of betting in the manner specified by the organizer in the sport or other event program.

 

Article 21 - Irrevocability of Placed Bets, A Rule for Maintaining Betting Integrity

 

Cancellation of a betting ticket after placing the stake is not possible. Once a participant has placed a bet, they cannot request to cancel it. It's important to carefully consider and review your selections before finalizing your bet.

 

In other words, once you've confirmed and placed your bet, you cannot change your mind or cancel it, so it's crucial to make your selections wisely and ensure they align with your preferences and intentions. This rule is in place to maintain the integrity and fairness of the betting process.

 

Article 22 - Restrictions on Multiple Bets for the Same Event, Ensuring Fair Play

 

A participant is prohibited from placing multiple bets on the same sport or other event within one combination, unless explicitly permitted by the organizer in the sport and other event program.

 

If the same event is indicated in the combination one or more times, the combination is considered void, and the customer will be refunded.

 

It is not possible to repeat the same combination on multiple tickets. The same combination is deemed repeated if at least three events on the ticket are not different.

 

Article 23 - Payment Deadline

 

Participants are required to make payments for their bets no later than the start of the first sporting event or other event they are wagering on, unless the organiser has specified an alternative time. If a payment is made for betting on sporting events that have already started or concluded (excluding "Live" betting), the organiser reserves the right to declare such events as irregular and assign odds of 1.00 (one), unless stated otherwise by the organiser. It is essential to ensure that payments are completed before the relevant event begins to avoid any complications.

 

Article 24 - Publication of Official Results

 

Following the conclusion of all sporting or other events that were subject to betting, the organiser shall, within 24 hours, publish an official report detailing the outcomes of the sporting or other events listed in the betting program. This report may be disseminated in printed or electronic format.

 

The official result is the one achieved during the regular course of a match or competition. For example:

 

In football, the regular course of a match is considered to be 2 halves of 45 minutes each.

 

In basketball, it consists of 4 periods of 10 minutes each (or 4 periods of 12 minutes each in the "NBA" league).

 

In ice hockey, it comprises 3 periods of 20 minutes each,

 

In handball, 2 halves of 30 minutes each.

 

This standard applies unless otherwise specified by the organizer.

 

Overtime and penalty shootouts (e.g., 11-meter penalties in football, 7-meter penalties in handball, free throws in basketball, etc.) are not considered part of the regular course of the game or competition, except for baseball, which continues until a final winner is determined, unless the organizer states otherwise.

 

Any subsequent decisions or result changes made by third parties or commissions, such as the disqualification of a team or individual, and similar matters, will not be taken into account, unless otherwise specified by the organizer.

 

The organizer determines the official result of sporting or other events based on official reports officially released by the organizers of sports or other competitions (national or international associations, leagues, cups, etc.).

 

Official sources of information for result determination may be found on the official website of the competition organizer, the official website of the first-named team or individual, the official website of the second-named team or individual, and other credible sources.

 

Websites that provide live results and final outcomes, including statistics, are not considered valid sources during the result determination process. In cases where conflicting information is obtained from these sites, the official result shall be the one that is clearly specified by the source at the highest level in the following hierarchy:

 

• Official website of the competition organizer
• Official website of the first-named team or player
• Official website of the second-named team or player
• Other reliable means of information.

 

Article 25 - Sporting Betting Rules Pre-Match Odds

 

GENERAL RULES

 

The general betting rules set out here are subject to modification at any time at our sole discretion.

 

There are exceptions or variations to these rules for certain sports.

 

The customer should therefore always consult the sport-specific rules of each sport, found under Special Rules, as the sport- specific rules will take precedence over the general settlement rules.

 

Where any matter is not covered by these rules Bolabet reserves the right to decide on an individual basis.

 

Matches not played as listed

• In situations where the event is played at a venue different to that listed, all bets on the event will stand provided the match is not switched to the opponent’s ground and home and away team for a listed match are not reversed, in which Bolabet reserves the right to void betting.
• In the event of a change of opponent from the one listed, all bets for that match are void.
• If a team field their reserve team or an underage team instead of their first team, Bolabet reserves the right to void betting.
• If a match does not adhere to the generally accepted format (e.g., unusual period length, counting procedure, format of a match etc.); Bolabet reserves the right to void betting.
• If the rules or format of a match differ from our accepted norm, Bolabet reserves the right to void betting.

Markets Including Overtime

• All match markets DO NOT include overtime unless otherwise stated.

Odds/Time Changes

• Bolabet reserves the right to change the odds-on offer at any time as well as suspend or close betting on events before the scheduled start time.
• In the case of any obviously incorrectly displayed or calculated prices, we reserve the right to void betting. This includes a deviation of more than 100% in the pay-out compared to the market average.

Technical Errors

• Bolabet reserves the right to suspend odds during an event due to failed transmission or other technical related issues or if fraud is suspected.
• Bolabet reserves the right to void bets even subsequently if any such bet was won by the customer because of a technical fault or error, inclusive of but not limited to an error or fault in transmission.

Abandonments, Cancellations & Postponements

• Unless otherwise stated in the Specific Rules for the specific sport:

Postponed Match

• A match is considered as Postponed if it fails to commence at its scheduled time due to various factors like adverse weather or unforeseen circumstances etc.
• If a match is confirmed not to start within 48 hours of its designated start time, it is categorized as Postponed, and all related markets are voided.
• Please note that games which have their start date altered well in advance to accommodate live TV, or to ease fixture congestion will not be classified as postponed.

Abandoned Match

• A match is considered as Abandoned if it begins but doesn’t reach its official conclusion due to unforeseen circumstances like adverse weather, crowd disturbances, technical difficulties, or similar situations etc.
• If the match resumes within 48 hours of its official start time, all open bets are settled based on the outcome of the resumed match.
• If the match is not resumed within 48 hours, undecided bets are voided.
  • All the games of which the outcome is known and finished before the moment of interruption (in case of changing the result nothing would affect the outcome of the played game), will be acknowledged and processed on the basis of the result in the moment of interruption.

Example 1:

 

Match Arsenal – Chelsea is interrupted in the 33rd minute in the 1st half at the 0:0 result.

 

In this case match will be acknowledged as invalid and for all the games odd is one (1,00).

 

Example 2:

 

Match Arsenal – Chelsea is interrupted in 43rd minute in the first half at the 3:0 result.

 

For all the games of which the outcome is known at the moment of the interruption and where the game itself is finished (in case of changing result nothing would affect the change of the outcome of the played game) the result is valid and all placed bets will be processed. In this case,

 

Next games will be processed as winning games:

 

Team First Goal (Home), Over/Under in the match 2+ (Over 1.5) and 3+ (Over 2.5), Over/Under in the 1st half 1+ (Over 0.5), 2+ (Over 1.5) and 3+ (Over 2.5), Home Team Over/Under (Over 1.5) and (Over 2.5), 1st Half Home Team – Over/Under (Over 0.5), (Over 1.5), Over (2.5), Home Team 1st Goal In 1st or 2nd Half (1st) and other.

 

Games that are not winning in this case would be:

 

Team First Goal (Away), Over/Under in the match (Under 1.5), Exact Goals (G1) – exact 1 goal, Over/Under in the match (Under 2.5), Multigoals 1-2, Exact Goals (G2) – exact 2 goals, 1st Half Exact Goals (G0) – 0 goals in the first half, 1st Half Over/Under (Under 1.5) – 0 or 1 goal in the first half, 1st Half Multigoals (1-2) – 1 or 2 goals in the first half; Home Team Over/Under (Under 0.5), Home Team Exact Goals (H G1) – home team exactly 1 goal in the match, Home exactly 2 goals in the match, Home Team Multigoals (1-2) – home team scores 1 to 2 goals in the match, etc.

 

Example 3:

 

Match Arsenal – Chelsea is interrupted in the 83rd minute at the 2:1 result (1:0 at halftime).

 

For all the games of which the outcome is unknown or the game is not finished at the moment of the interruption (where there was a possibility of result changing), achieved result is not valid and the odd will be one (1,00).

 

In this case some of the games are:

 

Match Result (1X2): (1), (X), (2); Double Chance (1X), (12), (X2); Half Time – Full Time: 1-1, 1-X, 1-2; Draw No Net; Over/Under in the match: 0-3 (Under 3.5), 4+ (Over 3.5), 5+ (Over 4.5), 6+ (Over 5.5), 7+ (Over 6.5); Multigoals: 1-3, 2-3, 2-4, 2-5, 2-6, 3-4, 3-5, 4-5, 4-6, 1st Half – Over/Under: (Over 2.5), (Over 3.5); 1st Half Multigoals: 1-2, 1-3, 2-3; and others.

 

Push Rule (2-way Markets)

• In the event of a Winner market (with just home and away team as outcomes) being offered and the event results in a draw we will settle the market as void.

Total

• When an exact number is quoted as the line for an over/ under market, if the result will be the quoted line, then bets will be made void.

Handicap

• When an exact number is quoted as the line for an home/ away market, if the result will be the quoted line, then bets will be made void.

Race to X (incl. overtime)

• If a match ends before the Xth is reached, this market is considered void.

Half/Quarter/Period Markets

• Unless otherwise stated, only goals/points/corners etc. scored in the respective period will count towards settlement of the market.

Odd/Even Markets

• Unless otherwise stated, total counts of zero will be settled as Even.

Results

• If the outcome of a market cannot be verified, we reserve the right to delay the settlement until official confirmation. If the outcome of a market cannot be verified officially, we reserve the right to void them.
• If markets were offered when the outcome was already known, we reserve the right to void any betting.
• In the case of an incorrect settlement of markets, we reserve the right to correct them anytime.

Head to Head

 

Unless otherwise stated in the Special Rules for the specific sport:

• At least one competitor must finish the event, or all bets are considered void
• If one or more competitor(s) fail to start all bets are considered void
• If all competitors are disqualified or otherwise excluded all bets are considered void

If both competitors in a head-to-head achieve the same result and no draw odds are offered, then all bets are considered void.

 

Outright Markets

• Outright markets are considered All In Run Or Not and therefore will be settled as a loss if the selection does not take part in the event.
• In cases where the event is cancelled then all bets will be declared void
• In cases where the venue for an event is changed, we reserve the right to void any betting.
• Unless stated otherwise, whenever the organising association deems it fit to include any necessary rounds, matches, or series of matches (e.g. Play-offs, Play-outs, Postseason) following the end of the so-called Regular Season in order to determine the classification, league winners, promotion/relegation, etc., Sportradar will take into account the results and outcomes deriving from these matches for settlement purposes of tickets referring to the final league classification, promotion, relegation, etc. For example, seasonal bets on the team winning the NHL will refer to the Stanley Cup Winners.
• All events are settled based on the award ceremony or the competition’s official scoresheet, without taking into consideration the results of any subsequent investigations or disqualifications.

Dead Heat Rule

• Dead Heat rules apply for Outright markets. A dead heat is when two or more competitors tie for a position in an even In these cases, we will send a dead heat void factor based on the number of positions tied for divided by number of competitors tied in that position.

Player Markets PMOS

• All bets created prior to the venue change shall be Auto Voided.
• If the match starts but is abandoned or suspended at any time before the match reaches a natural end and the match does not resume within 5 hours, then all bets on that player shall be Auto Voided.
• For Soccer and Baseball only, if any player selected for any bet type does not start the game, then all bets on that player shall be Auto Voided.
• All Player Markets include overtime for bet resulting. Penalty shootouts are not included.

SPORT SPECIFIC RULES

 

Aside from the following Specific rules for each sport the General Rules will apply. Nevertheless the Specific Rules will take precedence over the General Rules for each sport, except for Player Markets which have their own rules as above.

 

Soccer

• Winning Method - In the case of multiple matches, all of them are considered for this market.
• To qualify - In the case of multiple legs, all matches are considered for this market
• 1st Goalscorer & 1x2 - Any player who doesn’t score will be settled as “other”
• Anytime goalscorer & 1x2 - Any player who doesn’t score will be settled as “other”
• 1st Goalscorer & correct score - Any player who doesn’t score will be settled as “other”, as well as if any team scores more than 4 goals.
• Anytime goalscorer & correct score - Any player who doesn’t score will be settled as “other”, as well as if any team scores more than 4 goals.

Time Frame Betting

• Time frames are defined as follows: 1-10 minutes is 0:00-9:59, 11-20 minutes is 10:00-19:59, etc. 1-15 minutes is 00:00-14:59, 16-30 minutes is 15:00-29:59, etc.
• Time periods 31-45 and 76-90 include any added time
• 1st/2nd Half Markets apply to the statutory 45 minutes play, including injury time and added time
• In case of unusual time periods (e.g., 3 periods of 30 minutes each), 1st half markets will be settled based on goals scored between start of the game and 44:59 min, and 2nd half markets between 45:00 min and the end of the game (including added time and injury time, excluding extra-time and/or penalties)

Interval Markets

• If the market remains open when the following events have already taken place: goals, red or yellow-red cards and penalties, we reserve the right to void betting.
• If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
• If odds were offered with an incorrect match time (more than 5 minutes), we reserve the right to void betting.
• If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed.
• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date betting will be void.
• If the team names or category are displayed incorrectly, we reserve the right to void betting.
• In case of any score or card/corner/ penalty related changes, we reserve the right to void betting on any video assistant referee (VAR) situation

Booking Markets

• Yellow card counts as 1 card and red or yellow-red card as 2. The 2nd yellow for one player which leads to a yellow red card is not considered. As a consequence one player cannot cause more than 3 cards.
• Settlement will be made according to all available evidence of cards shown during the regular 90 minutes play.
• Cards shown after the match are not considered.
• Cards for non-players (already substituted players, managers, players on bench) are not considered.

Booking Points Markets

• Yellow card counts as 10 points and red or yellow red cards as 25. The 2nd yellow for one player which leads to a yellow red card is not considered. As a consequence one player cannot cause more than 35 booking points.
• Settlement will be made according to all available evidence for cards shown during the regular 90 minutes play. Cards shown after the match are not considered.
• Cards for non-players (already substituted players, managers, players on bench)are not considered.

Goalscorer Markets

• Own goals do not count in the settlement of bets (except when the ‘Include players, no goal, other and own goal’ Prematch Feed Option for ‘Goalscorer markets’ is applied).
• If for any reason an unlisted player scores a goal all bets on listed players stand
• All players who took part in the match since kick off or previous goal are considered as runners
• All players who are currently taking part are listed
• Market will be settled based on TV insert and statistics provided by Press Association unless there is clear evidence that these statistics are not correct.
• Note that various configuration options are available in Ctrl for customers to void the pre-match goalscorer markets as they please based on factors such as if the player starts the game or enters after the first goal etc.

Corner Markets

• Corners awarded but not taken are not considered.

Player Markets

• If a player was not in the starting lineup the bet will be voided

Soccer Stats Used On Player Market

• Assists: A final contribution (pass, shot or any other touch of the ball) made by a player leading to the receiving teammate scoring a goal
• Goals: The number of goals scored by a player in the opposition net. markets are settled based on the time the ball crosses the line, and not the time the kick is made
• Shots: Any clear attempt by a player to score a goal (on target, off target or blocked)
• Shots on Goal / Shots on Target: An attempt by a player which directly results in a goal (regardless of clear intent to score a goal), or a clear attempt by a player to score a goal that clearly would have gone into the net if not for a goalkeeper save or a stop made by the last-man (with the goalkeeper clearly unable to save)
• Passes: Attempted pass (successful or unsuccessful) with the clear intention of one player to find a teammate
• Tackles: When a player connects with the ball in a ground challenge, successfully taking the ball away from the player in possession
• Cards: Player carded: 0 = No, 1 = Yes (not the total number of cards received).

Tennis

• Match Retirements
• In the event of a retirement or disqualification in a match, all markets that have not already had their result determined will be settled as void.
• In event of a retirement, markets will be settled based on the option selected for ‘Settlement Rules for Tennis Retirement’ in the Feed Options Prematch page in CTRL.
• Markets must be actually decided in order to have settlements. For example, if the match ends via retirement in the first set with the score at 4-4, we would void the first set total 9.5 line as the actual number of total games at the time of retirement was only eight.
• A tennis match is deemed to have started with the first serve of the match.

Tie-break

• For all bets referring to the number of games played, a tie-break is counted as one game.

Market settlements for retirements

• Winner: A configuration option available to settle the market in the event of a retirement with the player who will advance to the next round (if a point was played in the affected game).
• Xth set – winner: A configuration option available to settle the market in the event of a retirement with the player who will advance to the next round (if a point was played in the affected set).
• Xth set game x – winner: A configuration option available to settle the market in the event of a retirement with the player who will advance to the next round (if a point was played in the affected game).

Match Walkovers

• In the event of a Walkover, all markets will be settled as void.

Match not played as listed

• In the event of any of the following circumstances all bets will stand:
• Change of schedule and/or day of match
• Change of venue
• Change from indoor court to outdoor court or vice versa
• Change of surface (either before or during a match)
• If the players/teams are displayed incorrectly, we reserve the right to void betting.

American Football

• Will there be overtime - Market will be settled as yes if at the end of regular time the match finishes in a draw, regardless of whether overtime is played.
• Xth drive - result - Only offensive plays will be considered for settlement purposes. A drive ending by interception return, touchdown by the defense, end of half or end of game, will be settled with “other.”

Match Abandonments/ Postponements

• In case of abandoned or postponed matches all undecided markets are considered void unless the match continues in the same weekly schedule for the concerned league (for example, NFL Thursday-Wednesday local stadium time).

Half and Quarter Market

• Any references to First Half refer to Quarters 1 & 2, any to Second Half refer to Quarters 3 & 4.
• Market outcome is determined only based on the score in the respective period (e.g., 1st Quarter, 2nd Half etc.) excluding points scored in other periods both in regular time and overtime.
• The quarter must have been completed for bets to stand.
• The half must have been completed for bets to stand.

Basketball

• Will there be overtime - Market will be settled as yes if at the end of regular time the match finishes in a draw, regardless of whether overtime is played.

Settlement rule

• In the event that a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time.

Basketball stats used for Player Market

• 3pt Field Goals (FG) Made: The number of 3-point field goals that a player or team has made.
• Points: The number of points scored.
• FG Made: The number of field goals that a player has made. This includes both 2 pointers and 3 pointers.
• Assists: The number of assists - passes that lead directly to a made basket by a player.
• Blocks: A block occurs when an offensive player attempts a shot, and the defensive player tips the ball, blocking their chance to score.
• Total Rebounds: A rebound occurs when a player recovers the ball after a missed shot. This statistic is the number of total rebounds a player has collected on either offense or defense.
• Steals: Number of times a defensive player takes the ball from a player on offense, causing a turnover.
• Points + Rebounds + Assists: SUM of the player’s Points + Rebounds + Assists individual scores for the game.
• Rebounds + Assists: SUM of the player’s Rebounds + Assists individual scores for the game.

Ice Hockey

 

Settlement rule

 

In the event of game being decided by a penalty shootout, then one goal will be added to the winning team’s score and the game total for settlement purposes. This applies to all markets including OT.

 

Period Markets

 

Market outcome is determined only based on the score in the respective period (e.g., 1st Period, 2nd Period, 3rd Period). Only the goals scored within the nominated period count. Unless otherwise stated, overtime does not count for the result of the 3rd period. The period must have been completed for tickets all that period to stand.

Baseball

 

A baseball match is usually scheduled for 9 innings, but some matches can be scheduled for 7 innings and even 5, 6, 8. However, just because a match is scheduled for x innings, this does not mean that that many innings will actually be played. A match could be called early because of weather conditions and although the full number of innings was not played the result is still considered official. A match could also have more than the scheduled number of innings if it is tied score and goes to extra innings.

• 1X2 - The match must go the full number of scheduled innings otherwise the market will be voided.
• Winner (incl. extra innings) - The Winner market will be settled for pre-match if the match goes at least 5 innings (4.5 if home team is leading) and is considered official.
• Winning margin (incl. extra innings) - The match must go the full number of scheduled innings otherwise the market will be voided.
• Handicap - The match must go the full number of scheduled innings otherwise the market will be voided.
• Total (incl. extra innings), all markets - The match must go the full number of scheduled innings otherwise the market will be voided unless the over outcome has already won.
• Odd/even (incl. extra innings) - The match must go the full number of scheduled innings otherwise the market will be voided.
• Race to x runs (incl. extra innings) - Will be voided if neither team reaches the x value.
• Will there be an extra inning - The match must go the full number of scheduled innings otherwise the market will be voided.
• Competitor1 to bat in 9th inning - The match must go the full number of scheduled innings otherwise the market will be voided.
• Team to win more innings - The match must go the full number of scheduled innings otherwise the market will be voided.
• Team with highest scoring inning - The match must go the full number of scheduled innings otherwise the market will be voided.
• Highest scoring inning - The match must go the full number of scheduled innings otherwise the market will be voided.
• Innings 1 to 5, all markets - The match must have completed 5 innings (4.5 if home team is leading).
• Innings 1 to 5 – Total, all markets - The match must have completed 5 innings (4.5 if home team is leading) unless over has already won.
• xth inning – 1x2 - The inning must be completed.
• xth inning – Total - The inning must be completed unless over has already won.
• Maximum consecutive runs by either team - The match must go scheduled number of innings unless 5+ has already won.
• When will the match be decided - The match must go scheduled number of innings.
• When will the xth run be scored (incl. extra innings) - The match must go scheduled number of innings. If a match ends before the Xth run is reached this market is considered void.
• xth inning – competitor1 to score - The inning must be completed unless home team have already scored.
• xth inning – competitor2 to score - The inning must be completed unless away team have already scored.
• Total hits (incl. extra innings), all markets - The match must go scheduled number of innings unless over has already won at time match ends.
• 1st inning - total hits, all markets - The 1st inning must be completed unless over has already won.
• Innings 1 to 5 - total hits, all markets - The match must have completed 5 innings (4.5 if home team is leading) unless over has already won.
• Winner & total (incl. extra innings) - The match must go scheduled number of innings.
• Total home runs (incl. extra innings), all markets - Match must go scheduled number of innings unless over has already won at time match ends.
• 1st inning – Winner - The 1st inning must be completed.
• Race to x runs (incl. extra innings) - If a match ends before the Xth run is reached this market is considered void.
• Will there be an extra inning - Market will be settled as “Yes” if at the end of regular time (after full 9 Innings) the match finishes in a draw, regardless of whether or not extra innings are played.

Match Abandonments / Postponements

 

• In the case of a postponed match, all markets are considered void unless the match continues within 48 hours of the official start time.
• In the case of an abandoned match, all undecided markets are considered void unless the match continues within 48 hours of the official start time. All fully decided markets will be settled.

Match not played as listed

• All bets stand irrespective of starting pitchers or starting pitcher changes (Note we do have a configuration option in Ctrl for MLB matches which if enabled will void markets if there is a change to the starting pitcher).

Mercy Rule

• For matches where the Mercy Rule format is applicable, in event of a match being completed early due to one competitor having a large and presumable insurmountable scoring lead over the other, all markets will be settled based on the final result. Markets will not be voided due to the match being completed early.

Player Markets

• Bets on players where match is marked as postponed or cancelled in game state before the scheduled start time shall be left with pending status and resulted if the game starts within 72 hours of the original (global game time) scheduled start time. If game does not start within 72 hours, bets shall be voided.
• All bets created prior to a venue change shall be voided.
• If the match does not start at the scheduled time, all related player markets bets shall still be available for auto verification, unless the game starts > 72 hours after original scheduled time.
• If the match starts but is abandoned or suspended at any time before the match reaches a natural end and the match does not resume within 5 hours, then all bets on that player shall be voided.
• All Player Markets include extra innings for bet resulting.
• If a player was not in the starting lineup the bet will be voided
• The game must go at least 8.5 innings for bets to stand. Otherwise, all bets will be voided.

Baseball stats used on player market

• Batter – Hits (H): Reaching base because of a batted, fair ball without error by the defense
• Batter – Home Runs (HR): Hits on which the batter successfully touched all four bases, without the contribution of a fielding error
• Batter - Total Bases (TB): One for each single, two for each double, three for each triple, and four for each home run [H + 2B + (2 × 3B) + (3 × HR)] or [1B + (2 × 2B) + (3 × 3B) + (4 × HR)]
• Batter - Runs + RBI’s: SUM of Runs And RBI`s (Run batted in: number of runners who score due to a batter’s action, except when the batter grounded into a double play or reached on an error)
• Pitcher - Strikeouts (SO): Number of batters who received strike three
• Pitcher - Earned Runs: Number of runs that did not occur as a result of errors or passed balls
• Batter - Hits + Runs + RBIs: SUM of Hits, Runs And RBI`s (Run batted in: number of runners who score due to a batter’s action, except when the batter grounded into a double play or reached on an error)

Mixed Martial Arts (MMA)

• All markets are settled according to the result available immediately after the end of the fight. Any subsequent appeals or amendments to the result are not taken into consideration for settlement purposes.
• If either fighter fails to answer the bell for the next round, then his opponent will be deemed to have won in the previous round.
• Should there be a withdrawal or a substitution of one of the fighters concerned, bets will be void.
• In the event of a fight being declared a No Contest all bets will be void.
• Should the scheduled number of rounds be changed before the fight then all “Total Rounds”, “Winner and exact rounds” and “Winning Method” bets will be made void.

• 1. Winner (To Win the Fight) - Predict which competitor will win the bout. No draw selection is offered.For the Winner market where no draw selection is offered all bets will be void in the event of a draw (this includes a fight which ends in a Majority Draw or a Technical Draw).
• 2. 1x2 (Fight Result) - Predict the result of the bout. If the fight ends in a Majority Draw or a Technical Draw then Draw will be the winning selection.
• 3. Total (Over/Under) - Betting on the round in which the fight result will be determined. For settlement purposes where a half round is stated then 2 minutes 30 seconds of the respective round will define the half to determine under or over. Thus, 2.5 rounds would be two minutes and thirty seconds of the 3rd round. If the fight ends at exactly 2 minutes 30 seconds of the 3rd round then the result would be over 2.5 rounds.
• 4. Winning Method - Predict the method by which the result of the fight will be decided. All bets will be settled on the official result declared. A win by disqualification is counted as Knockout/Technical Knockout.

• For the purposes of the Winning Method market, a KO includes the following:
  • referee stoppage due to strikes while either fighter is, or both fighters are, standing;
  • referee stoppage due to strikes while either fighter is, or both fighters are, on the canvas;
  • stoppage by doctor;
  • stoppage by a fighter’s corner/team
  • a fighter retires due to injury
  • a win by disqualification

• For the purposes of the Winning Method market, a submission includes the following:
  • referee stoppage due to tap-out;
  • referee stoppage due to technical submission
  • a fighter’s verbal submission (including a verbal submission which is made due to strikes).

• 5. Winner & exact rounds - Predict the round in which your selection will win the fight. Betting on winner and exact round is for a fighter to win by KO, TKO, disqualification or submission during that round or to win by decision. Where a fighter fails to answer the bell for the next round, his opponent shall be deemed to have won the contest in the previous round. In the event of a Technical Decision before the end of the fight all bets will be settled as a win by Decision and round bets will be deemed losers.
• 6. Will the fight go the distance? - Predict if the fight will be decided before the scheduled number of rounds. In the event of a technical decision, for settlement purposes, the fight will have been deemed NOT to have gone the distance.

Boxing

 

All markets are settled according to the result available immediately after the end of the fight.

 

Any subsequent appeals or amendments to the result are not taken into consideration for settlement purposes.

• 1. Winner (To Win the Fight) - Predict which competitor will win the bout. No draw selection is offered. For the Winner market where no draw selection is offered all bets will be void in the event of a draw (this includes a fight which ends in a Majority Draw or a Technical Draw).
• 2. 1x2 (Fight Result) - Predict the result of the bout. If the fight ends in a Majority Draw or a Technical Draw then Draw will be the winning selection.
• 3. Total Rounds (Over/Under) - Betting on the round in which the fight result will be determined. For settlement purposes where a half round is stated then 1 minute 30 seconds of the respective round will define the half to determine under or over. Thus, 9.5 rounds would be one minute and thirty seconds of the 10th round. If the fight ends at exactly 1 minute 30 seconds of the 10th round then the result would be over 9.5 rounds
• 4. Winner & exact round - Predict the round in which your selection will win the fight. Betting on winner and exact round is for a fighter to win by KO, TKO or disqualification during that round. Where a boxer fails to answer the bell for the next round, his opponent shall be deemed to have won the contest in the previous round. In the event of a Technical Decision before the end of the fight all bets will be settled as a win by Decision and round bets will be deemed losers.
• 5. Winning Method - Predict the method by which the result of the fight will be decided. All bets will be settled on the official result declared. A win by disqualification is counted as Knockout/Technical Knockout.
• 6. Any fighter to win inside the distance - Predict if the fight will be decided before the scheduled number of rounds. In the event of a technical decision, for settlement purposes, the fight will have been deemed NOT to have gone the distance

Match Abandonments / Postponements

• If either fighter fails to answer the bell for the next round, then his opponent will be deemed to have won in the previous round.
• Should there be a withdrawal or a substitution of one of the boxers concerned, bets will be void.
• In the event of a fight being declared a No Contest all bets will be void and stakes returned.
• Should the scheduled number of rounds be changed before the fight then all Total Rounds, Round Betting and Method of Victory bets will be made void.

Golf

• 2 Balls - Predict which player will shoot the lowest score in the listed round. If both players retire at the same hole, the market will be void. Market will be void if both competitors achieve the same score for the affected round. A player can be considered as runner if he tees off on his first scheduled hole.
• 3 Balls - Predict which player will shoot the lowest score in the listed round. Dead heat rules apply.
• Outright Winner - All outright bets are settled on the player awarded the trophy. The result of playoffs is taken into account. Where a tournament is reduced from the scheduled number of holes for any reason (e.g., bad weather conditions) outright bets (except “First round leader” bets) placed prior to the final completed round will be settled on the player awarded the trophy.
• Group Betting (Top XY) - The winner will be the player achieving the highest placing at the end of the tournament. Dead-heat rules apply except where the winner is determined by a playoff. Special case: If we offer a group betting and only one competitor starts bets will be void.
• End of Round Leader (e.g., First round – Winner) - Settlement is based on the tournament score at the end of the specified round. Dead-heat rules apply.
• Tournament Top 4/Top 5/top 6/Top 10/Top 20 Finish - Dead-heat rules apply.
• To Win/Not to Win a Major - The 4 majors are US Open, US Masters, USPGA and the British Open.

Match Abandonments / Postponements

• A player is deemed to have played in a tournament or a specific round once they have teed off. If a player withdraws, retires, or is disqualified after having teed off, bets will stand.
• In tournaments affected by bad weather or other similar reasons, bets will be resulted on the official result regardless of the number of rounds played.
• If the tournament is abandoned, any bets placed after the last completed round will be void.
• Official tour site results at the time of trophy presentation are used for settlement purposes (subsequent disqualification after this time does not count).

Groups Not Played as Listed

• In the event of any non-runners, 2 ball and 3 ball bets will be void.

Volleyball

• 1. Will there be a 4th set - If the 4th set has started, then the outcome will be yes
• 2. Will there be a 5th set - If the 5th set has started, then the outcome will be yes

Winter Sports

 

Match Abandonments / Postponements

• If a specific event is postponed or abandoned, then bets remain valid provided that the event is completed within 72 hours.

Motor Sports

 

Match Abandonments / Postponements

• If a specific event is postponed or abandoned, then bets remain valid provided that the event is completed within 72 hours.

Race Match Betting (Team) Settlement Rules

• Best will be settled based on the team with the best classified car in the official FIA classification at the time of the podium presentation.
• If neither team has a car classified, then the team with the team with the car that completed the most laps is the winner
• If neither team has a car classified, and the best car from both teams have completed an equal number of laps, all bets will be void.
• If at least one of the two teams start with less than two drivers, all bets will be void.

Athletics

 

Match Abandonments / Postponements

• If a specific event is postponed or abandoned, then bets remain valid provided that the event is completed within 72 hours.

 

Article 25 - Sport Betting Rules Live Odds

 

General settlement and cancellation rules

• If the outcome of a market cannot be verified officially, we reserve the right to delay the settlement until official confirmation.
• If markets were offered when the outcome was already known, we reserve the right to void any betting.
• In the case of any obviously incorrectly displayed or calculated prices, we reserve the right to void betting. This includes a deviation of more than 100% in the pay-out compared to the market average.
• If coverage has to be abandoned and the match finishes regularly, all markets will be settled according to the final result. If the outcome of a market cannot be verified officially, we reserve the right to void them.
• In the case of an incorrect settlement of markets, we reserve the right to correct them anytime.
• If a match does not adhere to the generally accepted format (e.g. unusual period length, counting procedure, format of a match etc.), we reserve the right to void any market.
• If the rules or format of a match differ from our accepted norm, we reserve the right to void any market.
• If a match is not completed or not played (e.g. through disqualification, interruption, withdrawal, changes in draws etc.), all undecided markets are considered void.

SOCCER

• 1. Winning Method: In the case of multiple legs, all matches are considered for this market.
• 2. Who will advance to next round: In the case of multiple legs, all matches are considered for this market.
• 3. Who will win the final: In the case of multiple legs, all matches are considered for this market.
• 4. Who will win the 3rd place final: In the case of multiple legs, all matches are considered for this market.
• 5. Player to score (incl. overtime)*: If no overtime is played, the market will be settled according to the result at the end of the regular time.
• 6. Next goalscorer variant*: Own goals are considered for settlement purposes as a dedicated outcome is provided. Players not listed, goalkeepers, and players on the bench are reflected within the outcome "other".
• 7. Next goalscorer & lx2 *: Any player who doesn't score will be settled as "other".
• 8. Anytime goalscorer & lx2 *: Any player who doesn't score will be settled as "other".
• 9. Next goalscorer & correct score*: Any player who doesn't score will be settled as "other", as well as if any team scores more than 4 goals.
• 10. Anytime goalscorer & correct score*: Any player who doesn't score will be settled as "other", as well as if any team scores more than 4 goals.
• 11. When will the next goal be scored?: If a goal is scored in added injury or stoppage time, it will be accounted for outcomes Min 31-45/Min 76-90.

Important

• All markets (except halftime, first half markets, overtime, and penalty shootout) are considered for regular time only unless otherwise stated.
• If a match is interrupted and continued within 48h after initial kickoff, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
• Regular 90 Minutes: Markets are based on the result at the end of a scheduled 90 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout, or golden goal.

Settlement and cancellation rules

• If the market remains open when the following events have already taken place: goals, red or yellow-red cards, and penalties, we reserve the right to void betting.
• If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
• If odds were offered with an incorrect match time (more than 5 minutes), we reserve the right to void betting.
• If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed.
• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date betting will be void.
• If the team names or category are displayed incorrectly, we reserve the right to void betting.
• In case of any score or card/corner/penalty related changes, we reserve the right to void betting on any video assistant referee (VAR) situation.

Booking markets

• Yellow card counts as 1 card and red or yellow-red card as 2. The 2nd yellow for one player which leads to a yellow-red card is not considered. As a consequence, one player cannot cause more than 3 cards.
• Settlement will be made according to all available evidence of cards shown during the regular 90 minutes play.
• Cards shown after the match are not considered.
• Cards issued during half-time contribute towards 2nd half markets/totals.
• Cards for non-players (already substituted players, managers, players on bench) are not considered.

Booking points markets

• Yellow card counts as 10 points and red or yellow-red cards as 25. The 2nd yellow for one player which leads to a yellow-red card is not considered. As a consequence, one player cannot cause more than 35 booking points.
• Settlement will be made according to all available evidence for cards shown during the regular 90 minutes play.
• Cards shown after the match are not considered.
• Cards issued during half-time contribute towards 2nd half markets/totals.
• Cards for non-players (already substituted players, managers, players on bench) are not considered.

Corner Markets

• Corners awarded but not taken are not considered.

Anytime Goalscorer and Player to score X or more

• Own goals will not be considered for Anytime Goalscorer or Player to score X or more settlement purposes and are ignored.
• All players who took part in the match since kickoff or previous goal are considered as runners.
• All players who are currently taking part are listed.
• If for any reason an unlisted player scores a goal, all bets on listed players stand.
• Market will be settled based on TV insert and statistics provided by Press Association unless there is clear evidence that these statistics are not correct.

Next Goalscorer

• Own goals will not be considered for Next Goalscorer settlement purposes and are ignored.
• All players who took part in the match since kickoff or previous goal are considered as runners.
• All players who are currently taking part are listed.
• If for any reason an unlisted player scores a goal, all bets on listed players stand.
• Market will be settled based on TV insert and statistics provided by Press Association unless there is clear evidence that these statistics are not correct.

Interval Markets

• Markets will be settled based on the goal time announced by TV. If this is not available, the time according to the match clock is considered.
• Goal markets are settled based on the time the ball crosses the line, and not the time the kick is made.
• Corner interval markets are settled based on the time the corner kick is taken and not the time the corner is conceded or awarded.
• Booking interval markets are settled based on the time the card is shown and not the time the infringement is made.
• Offsides will be settled based on the time when the referee gives the decision.
• This rule will be applied on any video assistant referee (VAR) situation.
• Penalty markets will be settled based on the time when the referee gives the decision. This rule will be applied on any video assistant referee (VAR) situation.
• Penalties awarded but not taken are not considered.
• For all 5 min/15 min interval markets, related to interval minutes 41-45/31-45, events (goals, corners) in added injury or stoppage time will be accounted for.

Next scoring type

• Freekick: The goal has to be scored directly from the freekick or corner to qualify as a goal by freekick. Deflected shots count as long as the freekick or corner taker is awarded the goal.
• Penalty: Goal must be scored directly from the penalty. Goals after a rebound of a missed penalty do not count.
• Own Goal: If goal is declared as an own goal.
• Header: The scorer's last touch has to be with the head.
• Shot: Goal has to be with any other part of the body than the head and the other types do not apply.
• No Goal.

Basketball

• 1. Who scores Xth point? (incl. OT) If a match ends before the Xth is reached, this market is considered void (cancelled).
• 2. Which team will win race to x points? (incl. OT) If a match ends before the Xth is reached, this market is considered void (cancelled).
• 3. Will there be overtime? Market will be settled as yes if at the end of regular time the match finishes in a draw, regardless of whether or not overtime is played.
• 4. Race to home X and away Y points: The specified target must be reached for the chosen team before their opponent. To reach the target, the team must hit or exceed the designated total. If neither team reaches the specified target, bets will be void.
• 5. Anytime exact score H: A: For bets to be deemed a winner, the event score must hit the score displayed exactly during the event. Any score surpassing the target without hitting exactly will be deemed a losing bet.

Important

• Markets do not consider overtime unless otherwise stated.

Settlement and cancellation rules

• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date, betting will be void.
• If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• In the event that a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time.
• In the event that a match finishes in a tie, but no Overtime is played, all markets are settled according to the result at the end of regular time (except Match Winner incl. OT, which is voided).

ICE HOCKEY

 

Important

• All markets (except period, overtime, and penalty shootout markets) are considered for regular time only unless it is mentioned in the market.
• If a match is interrupted and continued within 48h after initial kick-off, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
• In the event of a game being decided by a penalty shootout, then one goal will be added to the winning team's score and the game total for settlement purposes. This applies to all markets including overtime and penalty shootout.

Settlement and cancellation rules

• If the market remains open when the following events have already taken place: goals and penalties, we reserve the right to void betting.
• If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
• If markets remain open with an incorrect score, we reserve the right to void betting.
• If a match does not complete or is not finished, all undecided markets will be void.

TENNIS

 

Important

• In case of default, retirement or walkover of any player, all undecided bets are considered void.
• In case of any delay (rain, darkness... ) all markets remain unsettled and the trading will be continued as soon as the match continues.
• If penalty point(s) are awarded by the umpire, all bets on that game will stand.
• In case of a match is finished before certain points/games were finished, all affected point/game related markets are considered void.

Settlement and cancellation rules

• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• If the players/teams are displayed incorrectly, we reserve the right to void betting.
• If a player retires all undecided markets are considered void.
• If a match tie-break is played as a deciding set in Bo3 format, it will be considered as the 3rd set.
• Every tie-break or Match tie-break counts as 1 game.

Break and break point markets

• Mini-breaks within tie-breaks or match-tiebreaks are not considered for settlement purposes.
• If any player retires directly after a break point occurs, it will still count as break point for settlement purposes.

ATP Micro Markets

 

Code/Time Violation and Forfeit

• Any point awarded due to:
  • Two or three code violations
  • A second time violation
  • Four code violations or a match-ending event
• All bets on that point are considered void.

Definitions

• Winner - A player wins the point with a shot that the opponent either fails to touch or makes minimal contact with, without significantly altering the ball's trajectory.
• Error - A player loses the point by hitting the ball into the net/lands out.
• Total Shots - The total number of completed shots in a rally, including the serve.
• Last Stroke - Final point played in the rally, includes errors.
• Serve - Initial contact between ball & racquet in service motion (overhead or underarm).
• Return - First shot played by the receiving player/team.
• Forehand - A shot hit with the palm-facing side of the dominant hand leading.
• Backhand - A shot hit with the back of the dominant hand leading (knuckles facing forward).
• Volley - A shot hit before the ball bounces on the player's side of the court.

TABLE TENNIS

• Who scores [Xth] point in set [y] - If a set ends before the Xth point is reached, this market is considered void (cancelled).

Important

• In the case of a match not being finished all undecided markets are considered void.

Settlement and cancellation rules

• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date, betting will be void.
• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• If the players/teams are displayed incorrectly, we reserve the right to void betting.
• If a player retires all undecided markets are considered void.
• Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.

VOLLEYBALL

• Who scores [Xth] point in set [y] - If a set ends before the Xth point is reached, this market is considered void (cancelled).

Important

• In the case of a match not being finished all undecided markets are considered void.
• Golden set is not considered in any of the mentioned markets.

Settlement and cancellation rules

• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date, betting will be void.
• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.

HANDBALL

• Who scores Xth point? (incl. ot) - If a match ends before the Xth is reached, this market is considered void (cancelled).
• Which team will win race to x points? (incl. ot) - If a match ends before the Xth is reached, this market is considered void (cancelled).

Important

• All markets (except Who scores the Xth point and Which team will win race to X points) are considered for regular time only.
• If the match goes to a 7-metre shootout; the markets "Who scores Xth point?" and "Which team will win race to X points?" will be voided.
• "Who scores Xth point?" and "Which team will win race to X points?" will be voided.

Settlement and cancellation rules

• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date, betting will be void.
• If odds were offered with an incorrect match time (more than 3 minutes), we reserve the right to void betting.
• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

CRICKET T20 & ODI

• Match winner (incl. super over) - All match betting will be settled in accordance with official competition rules. In matches affected by adverse weather, bets will be settled according to the official result.

Important

• All markets do not consider super overs unless otherwise mentioned.
• 5-run penalties are not considered in any over or delivery market (markets for multiple overs are not considered for this rule).
• Twenty 20, ODI: a minimum of 90 % of the entire overs allocated for an innings must be played at the time the bet was struck for markets to be settled unless the innings has reached its natural conclusion.

Settlement and cancellation rules

• If a match is cancelled before any play has taken place, then all markets are considered void unless the match is replayed within 48 hours of its initial starting time.
• If the match is tied and the official competition rules do not determine a winner; or if the competition rules determine the winner by a coin toss or drawing of lots, then all undecided markets are considered void.
• In the event of an over not being completed, all undecided markets on this specific over are considered void unless the innings has reached its natural conclusion e.g. declaration, team all out, etc.
• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.

RUGBY SEVENS

 

Important

• All markets (except halftime, first half markets, overtime and penalty shoot out) are considered for regular time only.
• If a match is interrupted and continued within 48h after initial kickoff, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
• Regular 14 / 20 Minutes: Markets are based on the result at the end of a scheduled 14 / 20 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or sudden death.

Settlement and cancellation rules

• If the market remains open when the following events have already taken place: score changes or red cards, we reserve the right to void betting.
• If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
• If odds were offered with an incorrect match time (more than 1 minute), we reserve the right to void betting.
• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date betting will be void.
• If the team names or categories are displayed incorrectly, we reserve the right to void betting.

RUGBY UNION + LEAGUE

 

Important

• All markets (except halftime, first half markets, overtime and penalty shoot out) are considered for regular time only.
• If a match is interrupted and continued within 48h after initial kick-off, all open bets will be settled with the final result. Otherwise all undecided bets are considered void.
• Regular 80 Minutes: Markets are based on the result at the end of a scheduled 80 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or sudden death.

Settlement and cancellation rules

• If the market remains open when the following events have already taken place: score changes or red cards, we reserve the right to void betting.
• If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
• If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date betting will be void.
• If the team names or category are displayed incorrectly, we reserve the right to void betting.

AMERICAN FOOTBALL

• Total home team - Includes overtime
• Total away team - Includes overtime
• Xth drive play n - play type - A sack will be considered as a pass play. Only a forward pass will be taken into consideration for a pass play by definition.
• Xth drive play n - pass completion - Only a forward pass will be taken into consideration for a pass play by definition.
• Xth drive - result - Only offensive plays will be considered for settlement purposes. A drive ending by interception return Touchdown by the defense, end of half or end of game, will be settled with "other".

Important

• In case of any delay (rain, darkness...) all markets remain unsettled and the trading will be continued as soon as the match continues.
• Markets do not consider overtime unless otherwise stated.
• All offered players are considered as runners.
• If no further touchdown is scored, the market will be voided.
• Players which are not listed are considered as "Competitor! other player" or "Competitor2 other player" for settlement purposes.
• Note this does not include players which are listed without an active price.
• Players of the Defense- or Special team are considered as "Competitor! d/st player" or "Competitor2 d/st player" for settlement purposes, even if the player is listed as dedicated outcome.
• Market will be settled based on TV insert and statistics provided by official associations unless there is clear evidence that statistics are not correct.

Settlement and cancellation rules

• If odds were offered with an incorrect match time (more than 89 seconds), we reserve the right to void betting.
• If a wrong score is displayed we reserve the right to void betting for this timeframe.
• In case of abandoned or postponed matches all markets are considered void unless the match continues in the same NFL weekly schedule (Thursday-Wednesday local stadium time).
• If the teams are displayed incorrectly, we reserve the right to void betting.

Micro Markets

• New first down & yards gained by play penalties will not be considered for settlement purposes.
• In case of no plays, all markets will be settled with the next play or voided if the drive ends before reaching the respective play.
• In case of the drive ended before the respective play number was reached, all markets for the respective play will be considered void. This includes punts and field goals.
• Field goal yardage will not be considered for total yards gained in a play.

FUTSAL

 

Important

• All markets (except halftime, first half markets, overtime and penalty shoot out) are considered for regular time only.
• If a match is interrupted and continued within 48h after initial kick-off date, all open bets will be settled with the final result. Otherwise all undecided bets are considered void.

Settlement and cancellation rules

• If the market remains open when the following events have already taken place: goals, red or yellow-red cards and penalties, we reserve the right to void betting.
• If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
• If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
• If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed.
• If a match is interrupted or postponed and is not continued within 48 h after initial kick-off date betting will be void.
• If the team names or category are displayed incorrectly, we reserve the right to void betting.

ALPINE SKIING

 

General Alpine Skiing betting rules

• Unless otherwise stated in the market rules, the result at the time of the podium presentation will be considered valid for settlement purposes.
• Winner and Top 3 market will be settled accordingly as long as world cup points or medals are awarded to the competitors. If there are no world cup points awarded, Winner and Top 3 market will be voided.
• If a race is postponed to another day (to be determined within UTC time zone) all markets will be voided unless it takes place within 48 hours of its initial starting time at the same venue. If there is a venue change for a postponed race, all markets will always be voided. If a race is postponed only by a few minutes or hours but still takes place on the same day, all markets will be settled accordingly.
• If more than 1 competitor wins the race, there will be dead heat settlement. The number of competitors who finish first will determine the dead heat factor e.g., if 3 competitors finish first with the exact same time, the dead heat factor will be 0.33.
• If a competitor does not participate in the race at all (no start), all bets on this competitor will be voided.
• In races with 2 runs, Winner and Top 3 markets will always be voided if the 1st run takes place but the 2nd run gets cancelled.
• Bets on "Others" competitor will never be refunded unless the entire market gets voided.

Head2head markets

• Markets will be voided if at least one of the two competitors does not participate at all in the race.
• If both competitors retire in the same run, the market will be voided.
• If both competitors finish with the exact same time after the entire race, the market will be voided.
• In races with 2 runs, if one competitor does not finish the 1st run and the other one does not finish the 2nd run, the competitor who participated in the 2nd run will be declared the winner of the market.
• In races with 2 runs, if both competitors finish the 1st run, but do not qualify for the 2nd run, the competitor who finishes further ahead will be declared the winner of the market, even if the 2nd run gets cancelled.
• In races with 2 runs, markets that are decided during or after the 1st run will be settled accordingly even if the 1st run will not be completed or the 2nd run gets cancelled.
• This applies in the following cases:
  • One competitor does not finish the 1st run while the other one does.
  • One competitor does not qualify for the 2nd run while the other one does.
• In races with 2 runs, if both competitors qualify for the 2nd run but do not participate in the 2nd run, due to injury, for example, markets will be voided. If one of them only participates in the 2nd run, he or she will be declared the winner of the market.

Top 3 market

• If there are more than 3 competitors on the first 3 places, dead heat settlement will be applied between the competitors on the last of the Top 3 ranks. For example, if there is one winner, one second place and two with the same time on the third place, the winner and the 2nd place finisher will be settled as winner and the other two will be settled with a dead heat factor of 0.5. If there is one winner and three second place finishers, the winner will be settled as winner and the other three will be settled with a dead heat factor of 0.66.

End of Run 1 - Leader

• General refund and dead heat Settlement rules apply for this market.
• Run 1 is finished after every competitor completed the first run. In case of the run not being completed, the market will be voided.

Head2head - 1st run

• Same settlement rules as for general H2H markets apply for this market. The market will be settled as soon as both competitors have started their run.

Winner of Group

• General refund and dead heat Settlement rules apply for this market.
• The competitor out of a certain group that finishes furthest ahead in the entire race (not a single run) will be settled as winner.

AUSSIE RULES

 

Important

• All markets exclude overtime unless otherwise stated.
• If a match is interrupted and continued within 48h after initial kickoff, all open bets will be settled with the final result. Otherwise all undecided bets are considered void.
• Regular 80 Minutes: Markets are based on the result at the end of a scheduled 80 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time.

Settlement and cancellation rules

• If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date betting will be void.
• If the team names or category are displayed incorrectly, we reserve the right to void betting.

BADMINTON

• Who scores [Xth] point in [Nth] set - If a set ends before the Xth point is reached, this market is considered void (cancelled).

Important

• In the case of a match not being finished, all undecided markets are considered void.

Settlement and cancellation rules

• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date, betting will be void.
• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• If a team retires all undecided markets are considered void.
• If the players/teams are displayed incorrectly, we reserve the right to void betting.
• Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.

BASEBALL

• Race to x runs (incl. extra innings) - If the match ends before the Xth point is reached (incl. extra innings), this market is considered void (cancelled).
• When will the match be decided? - Market will be settled as "Any extra inning" if at the end of regular time (after a full 9 Innings) the match finishes in a draw, regardless of whether or not overtime (Extra innings) is played.
• Will there be overtime? - Market will be settled as "Yes" if at the end of regular time (after full 9 Innings) the match finishes in a draw, regardless of whether or not overtime (Extra innings) is played.
• Result of player xth time at bat - If an intentional walk is signaled, it will count as plate appearance and market is considered void (cancelled).
• Player to strike out xth time at bat - If an intentional walk is signaled, it will count as plate appearance and market is considered void (cancelled).

Important

• Possible extra innings are not considered in any market unless otherwise stated.
• The names of the markets do not reflect the actual terms used in baseball. Please take note of the following legend for the actual terms used in baseball:
  • Name of market -> Terms used in baseball:
  • Period -> Inning
  • Overtime (OT) -> Extra Inning
  • Points -> Runs
  • Halftime -> Result after 9th half-inning

Settlement and cancellation rules

• All markets will be cleared according the final result after 9 innings (8 ½ innings if home team is leading at this point).
• If a match is interrupted and continued within 48h after starting time, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
• If markets remain open with an incorrect score or incorrect match status which has a significant impact on the prices, we reserve the right to void betting.

Micro Markets

• In case of a match being abandoned before the Xth point is reached, this market is voided.
• If a player does not show up at the plate again but related player markets have been offered, undecided markets are considered void.
• A foul ball will always be considered as strike for settlement purposes

BEACH VOLLEY

• Who scores [Xth] point in set [y] - If a set ends before the Xth point is reached, this market is considered void (cancelled).

Important

• In the case of a match not being finished all undecided markets are considered void.
• Golden set is not considered in any of the mentioned markets.

Settlement and cancellation rules

• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date, betting will be void.
• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• If a team retires all undecided markets are considered void.
• Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.

BIATHLON

 

General Biathlon betting rules

• Unless otherwise stated in the market rules, the result at the time of the podium presentation will be considered valid for settlement purposes.
• Winner and Top 3 market will be settled accordingly as long as world cup points or medals are awarded to the competitors.
• If a competition is postponed to another day (to be determined within UTC time zone) all markets will be voided unless it takes place within 48 hours of its initial starting time at the same venue. If there is a venue change for a postponed competition, all markets will always be voided. If a competition is postponed only by a few minutes or hours but still takes place on the same day, all markets will be settled accordingly.
• If more than 1 competitor wins the competition, there will be dead heat settlement. The number of competitors who finish first will determine the dead heat factor e.g., if 3 competitors finish first with the exact points, the dead heat factor will be 0.33.
• If a competitor does not participate in the competition at all (no start), all bets on this competitor will be voided.
• Bets on "Others" competitor will never be refunded unless the entire market gets voided.

Head2head markets

• Markets will be voided if at least one of the two competitors does not participate at all in the competition.
• If both competitors finish with the exact same time in a Sprint or in an Individual competition, the market will be voided. If both competitors finish with the exact same time in any of the other disciplines, the result of the photo finish counts.
• If both competitors drop out, retire or get lapped during a competition, the market will be voided.

Top 3 market

• If there are more than 3 competitors on the first 3 places, dead heat settlement will be applied between the competitors on the last of the Top 3 ranks. For example, if there is one winner, one second place and two with the same points on the third place, the winner and the 2nd place finisher will be settled as winner and the other two will be settled with a dead heat factor of 0.5. If there is one winner and three second place finishers, the winner will be settled as winner and the other three will be settled with a dead heat factor of 0.66.

BOWLS

• Xth set - which team wins race to x points - If a set ends before the Xth point is reached, this market is considered void (cancelled).
• Xth set - which team scores Xth point - If a set ends before the Xth point is reached, this market is considered void (cancelled).

Important

• In case of a retirement and walk over of any player all undecided bets are considered void.
• If a match is interrupted and continued within 48h after initial start time, all open bets will be settled with the final result. Otherwise all undecided bets are considered void.

Settlement and cancellation rules

• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• If the players/teams are displayed incorrectly, we reserve the right to void betting.
• If a player retires all undecided markets are considered void.

CYCLING

• Who scores [Xth] point in set [y] - If a Winner market version has been created that does not include the winner of the race, this market will be voided.
• Top3 - If a Top 3 market includes at least one of the cyclists that finish in the Top 3 of the race, the market will be settled accordingly. If none of the Top 3 finishers is included, the market will be voided.
• Head2head - Markets will be voided if at least one of the two competitors does not participate at all in the race or if both cyclists do not finish the race.

Settlement and cancellation rules

• Unless otherwise stated in the market rules, the result at the time of the podium presentation will be considered valid for settlement purposes.
• If a cycling race is postponed to another day (to be determined within UTC time zone) all markets will be voided unless it takes place within 48 hours of its initial starting time at the same venue. If there is a route change for a postponed race, all markets will always be voided. If a race is postponed only by a few minutes or hours but still takes place on the same day, all markets will be settled accordingly.
• If a cycling race is neutralized and will not be started again, all undecided markets will be voided. If a H2H market has already been decided due to one cyclist dropping out of the race before the neutralization, then the market will be settled accordingly.
• If a cyclist does not start a race at all, all bets on this cyclist will be voided.
• Two cyclists are only considered as 'tied' if they finish in the official race result at the exact same place. In this situation Winner, Top 3 and Winner of group markets might be settled with dead heat and H2H markets might be voided. For a better understanding, here are four examples:
• A dead heat settlement with the factor of 0.5 for the Winner market will be applied, if two cyclists win a time trial with the exact same finishing time. - A dead heat settlement for the Top 3 market will be applied, if one cyclist is the winner of a race, one cyclist finishes second and two cyclists finish 3rd place. Then, the winner and the 2nd place finisher will be settled as won while the two 3rd place finishers will be settled with a dead heat factor of 0.5.
• If out of a certain group the three best cyclists finish on the same place, then these three cyclists will be settled with a dead heat factor of 0.33 for the respective Winner of group market.
• A H2H market will be voided, if two cyclists finish a time trial with the exact same finishing time.

DARTS

 

Important

• In the case of a match not being finished all undecided markets are considered void.

Settlement and cancellation rules

• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• If a match is not completed all undecided markets are considered void.
• Bullseye counts as red check out colour.

FIELD HOCKEY

 

Important

• All markets are considered for regular time only unless otherwise mentioned.

Settlement and cancellation rules

• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date, betting will be void.
• If markets remain open with an incorrect score which has a significant impact on prices, we reserve the right to void betting.

FORMULA 1

 

General Formula 1 betting rules

• Unless otherwise stated in the market rules, the result at the time of the podium presentation is considered valid for settlement purposes.
• Event being shortened due to weather conditions or other circumstances, but are deemed official by the governing association, will be settled accordingly as long as full points are awarded.
• If a race is postponed to another day (to be determined within UTC time zone) all markets are considered void.
• Unless otherwise stated in the market rules, the dead heat rule will be applied if the number of winners exceeds the expected amount of winning selections for a specific market.
• If one or more drivers have to start the race from the pit-lane, he/they will be ranked at the end of the starting grid for settlement purposes.
• If competitors (which are reflected as dedicated selections) retire in different laps, the number of finished laps is considered for settlement purposes.
• In Practice, Sprint Qualifying and Qualifying, all bets on a driver will be refunded if he does not cross the pit exit line. In Sprint Race and Race, all bets on a driver will be refunded if he does not start the race, for example retirement in formation lap or missing from the grid completely.

Team markets

• Winner (team), Top x (team) and Head2head (team) are settled with the team which has the best ranked car in the final result.
• 1st to retire (teams) is settled with the team which retired one car first.
• Please note: Specific retirement market rules are considered as valid for this market.
• 1st pit stop (teams) is settled with the team whose car entered the pit-lane first.
• Please note: Specific pit stop market rules are considered as valid for this market.
• Team total overtakings is settled based on the accumulated number of overtakings of both cars in the specified team.
• Please note: Specific overtakings market rules are considered as valid for this market.
• If both drivers do not leave the pits for a Practice or a Qualifying or do not start the Sprint Race or the actual Race, then this team will be voided in the Winner (teams) market.

Markets for fastest lap

• The driver who achieved the fastest lap in the specified lap, cluster of laps or race is considered as the winner.
• The lap time in milliseconds is valid for settlement purposes.

Head2head markets & Winner of group

• If all competitors (which are reflected as dedicated selections) retire in the same lap, the market will be voided.
• Markets will be considered void if one of the drivers retires in or before the formation lap.

Markets for overtakings

• An overtaking needs to be maintained until the end of the lap in order to be considered for settlement purposes.
• Overtakings during the first lap are not considered for settlement purposes.
• Overtakings of a specific driver in the same lap when he enters or exits the pit are not considered for settlement purposes.
• Overtakings of a car in the lap of its retirement are not considered for settlement purposes.
• Lapping and unlapping is not considered as overtaking.

Markets for retirements

• A car is considered as retired for settlement purposes if it doesn't pass the finish line when the session is considered as completed, unless he is disqualified.
• If more than 1 competitor retires in the same lap where the first retirement happened, the dead heat rule will be applied.
• If a car retires in the pit or pit lane, the last started lap is considered for settlement purposes.

Markets for pit stops

• The car which enters the pit-lane first will be considered as winner of this market.
• If a car enters the pit lane and retires it will still be considered as a pit stop for settlement purposes.

Total finishers market rules

• A driver is only considered as a finisher for settlement purpose if he passes the finish line when the session is considered as ended.

End of Q1/Q2 - Leader Market

• The result at the beginning of Q2 will be considered valid for the settlement of the End of Q1 - Leader Market. The result at the beginning of Q3 will be considered valid for the settlement of End of Q2 - Leader Market.
• If a driver never crosses the pit exit lane during the entire Qualifying, bets on this driver will be voided.
• If a driver qualifies for Q2 but does not leave the pits in Q2, he will be settled as lost for End of Q2 - Leader market.
• If the Qualifying session will be abandoned, markets will be settled accordingly as long as Q1/Q2 have been completed.

FORMULA E

 

General Formula E betting rules

• Unless otherwise stated in the market rules, the result at the time of the podium presentation is considered valid for settlement purposes.
• Event being shortened due to weather conditions or other circumstances, but are deemed official by the governing association, will be settled accordingly as long as full points are awarded.
• If a race is postponed to another day (to be determined within UTC time zone) all markets are considered void.
• If competitors (which are reflected as dedicated selections) retire in different laps, the number of finished laps is considered for settlement purposes.

Head2head markets

• If all competitors (which are reflected as dedicated selections) retire in the same lap, the market will be voided.
• Markets will be considered void if one of the drivers retires in or before the formation lap.

GOLF

 

Important

• In case of any delay (rain, darkness...) all undecided markets remain unsettled and the trading will be continued as soon as the round/tournament continues.

Settlement and cancellation rules

• Dead heat rule applies for 3 ball markets.
• If players are displayed incorrectly, we reserve the right to void betting.

Round markets

• If a golf round is abandoned, all undecided markets will be void.

2 ball markets

• If both players retire at the same hole, the market will be void.
• A player can be considered as a runner if he tees off on his first scheduled hole.

3 ball markets

• If all three players retire at the same hole, the market will be void.
• A player can be considered as a runner if he tees off on his first scheduled hole.

Competitor Markets

• If the affected competitor retires, all undecided competitor markets will be void.

Total markets

• If a player which is listed in the group retires, all undecided total markets will be void.

"Hole" & "Hole a to b" markets

• If a player which is listed in the group retires, all related and undecided "hole" and "hole a to b" markets will be void.

Tournament/Event markets

• In tournaments affected by bad weather or other similar reasons, bets will be resulted on the official result regardless of the number of rounds played.

Market specific rules

 

Winner

• Settled with the official winner of the entire tournament (including extra holes).
• Bets on all listed players will stand once they have teed off.

2 ball

• Market will be void if both competitors achieve the same score for the affected round.

Winner of group

• The winner of this market is the player with the lowest score of a certain group of players after the tournament is over. Only players that are part of the market belong to that group.
• If there are two or more players inside that group that are tied for the lowest tournament score out of that group, dead heat settlement applies.

End of round x - leader

• If there are two or more players tied for the lead after a round, dead heat settlement applies.
• If a player does not hit a single shot in a tournament, he will be voided for all End of round - leader markets.
• If a player withdraws from the tournament he will be voided for all End of round - leader markets, as long as he has not played a shot in the respective round.
• If the market is offered with only two outcomes (e.g., Ryder Cup: Europe and USA), then the market will be voided in case of a tied score after a round is over.
• In the match play format, a round is considered a session. For example, the first round of the Ryder Cup is over after the four group matches on the morning have been finished. A second session on the same day will be treated as a new round.

KABADDI

 

Settlement and cancellation rules

• If a match is interrupted or postponed and will not be continued within 48h after scheduled starting time, betting will be void.
• If odds were offered with an incorrect match time, we reserve the right to void betting.
• If markets remain open with an incorrect score which has a significant impact on prices, we reserve the right to void betting.

MIXED MARTIAL ARTS (MMA)

 

1. Winner (To Win The Fight)

• Predict which competitor will win the bout. No draw selection is offered.

2. lx2 (Fight Result)

• Predict the result of the bout.

3. Total (Over/Under)

• Betting on the round in which the fight result will be determined.

Important

• In the occasion that a fight is abandoned due to unforeseen circumstances (i.e., problems in the arena) all bets on Winner and lx2 markets will be made void. Bets on already determined markets will be settled (i.e., if the bout reaches the 3rd round, bets on over 1.5 rounds would be deemed a winner) and any undetermined markets will be made void.

Total Rounds

• For settlement purposes where a half round is stated then 2 minutes 30 seconds of that respective round will define the half to determine under or over. Thus, 2.5 rounds would be two minutes and thirty seconds of the 3rd round. If the fight ends at exactly 2 minutes 30 seconds of the 3rd round, then the result would be over 2.5 rounds.

Draw Rules

• For the Winner market where no draw selection is offered all bets will be void in the event of a draw (this includes a fight which ends in a Majority Draw or a Technical Draw).
• lx2 - If the fight ends in a Majority Draw or a Technical Draw then Draw will be the winning selection.
• In the event of a fight being declared a No Contest all bets will be void.

MOTO GP

 

General MotoGP betting rules

• Unless otherwise stated in the market rules, the result at the time of the podium presentation is considered valid for settlement purposes.
• Event being shortened due to weather conditions or other circumstances, but are deemed official by the governing association, will be settled accordingly as long as full points are awarded.
• If a race is postponed to another day (to be determined within UTC time zone) all markets are considered void.
• If competitors {which are reflected as dedicated selections) retire in different laps, the number of finished laps is considered for settlement purposes.

Head2head markets

• If all competitors {which are reflected as dedicated selections) retire in the same lap, the market will be voided.
• Markets will be considered void if one of the drivers retires in or before the warm-up lap.

NASCAR

 

General NASCAR betting rules

• All markets include a possible overtime.
• Unless otherwise stated in the market rules, the result at the time of the podium presentation is considered valid for settlement purposes.
• Event being shortened due to weather conditions or other circumstances, but are deemed official by the governing association, will be settled accordingly as long as full points are awarded.
• If a race is postponed to another day (to be determined within UTC time zone) all markets are considered void.
• If competitors {which are reflected as dedicated selections) retire in different laps, the number of finished laps is considered for settlement purposes.
• If a competitor does not participate in the race at all (no start), all bets on this competitor should be voided.

Head2head markets

• Markets will be considered void if one of the drivers retires in or before the warm-up lap.
• If all competitors {which are reflected as dedicated selections) retire in the same lap, the market will be voided.
• If all competitors {which are reflected as dedicated selections) retire in the same lap, the market will be voided.

Top 3 market

• If the number of finishers is lower than 3, then the competitor who retired the latest will be settled as won. This applies until 3 competitors are settled as won.

PADEL

 

Important

• In case of default, retirement, or walkover of any player or team, all undecided bets are considered void.
• In case of any delay (e.g., rain, darkness, or other interruptions), all markets remain unsettled, and trading will resume as soon as the match continues.
• If penalty point(s) are awarded by the umpire, all bets on the affected game will stand.
• If a match is finished before certain points/games are completed, all affected point/game-related markets are considered void.

Settlement and cancellation rules

• If markets remain open with an incorrect score that significantly impacts the prices, we reserve the right to void betting.
• If the players/teams are displayed incorrectly, we reserve the right to void betting.
• If a player or team retires, all undecided markets are considered void.
• Every tie-break counts as 1 game.

SKI JUMPING

 

General Ski Jumping betting rules

• Unless otherwise stated in the market rules, the result at the time of the podium presentation will be considered valid for settlement purposes.
• Winner and Top 3 market will be settled accordingly as long as world cup points or medals are awarded to the competitors. If there are no world cup points awarded, Winner and Top 3 market will be voided.
• If a competition is postponed to another day (to be determined within UTC time zone) all markets will be voided unless it takes place within 48 hours of its initial starting time at the same venue. If there is a venue change for a postponed competition, all markets will always be voided. If a competition is postponed only by a few minutes or hours but still takes place on the same day, all markets will be settled accordingly.
• If more than 1 competitor wins the competition, there will be dead heat settlement. The number of competitors who finish first will determine the dead heat factor e.g., if 3 competitors finish first with the exact points, the dead head factor will be 0.33.
• If a competitor does not participate in the competition at all (no jump), all bets on this competitor will be voided.
• Bets on "Others" competitor will never be refunded unless the entire market gets voided.

Head2head markets

• Markets will be voided if at least one of the two competitors does not participate at all in the competition.
• If both competitors finish with the exact same points after the entire competition, the market will be voided.
• If both competitors do not qualify for the 2nd jump, the competitor who finishes further ahead, will be the declared winner of the market, even if the 2nd jump gets cancelled.
• If the 2nd jump gets cancelled, the competitor that finished further ahead after the 1st jump, will be declared winner of the market.
• If both competitors qualify for the 2nd jump but do not participate in the 2nd jump, due to injury, for example, markets will be voided. If one of them only participates in the 2nd jump, he will be declared the winner of the market.
• If one competitor is already outside of the Top 30 and the other one is inside the Top 30 and the competition gets cancelled during the 1st jump, the competitor inside the Top 30 will be declared the winner of the market.
• If both competitors are inside the Top 30 and the competition gets cancelled during the 1st jump, the market will be voided.

End of Round x - Leader

• With the exception of the Ski Flying World Championships, this market will always be offered as a End of Round 1- Leader market. Round 1 is finished after the first jump of every participating competitor. For the Ski Flying World Championships, round 2 and round 3 can also be offered. These rounds are finished after all qualified competitors have done their second and third jumps.
• If there are two or more players tied for the lead after a round, dead heat settlement applies.

Top 3 market

• If there are more than 3 competitors on the first 3 places, dead heat settlement will be applied between the competitors on the last of the Top 3 ranks. For example, if there is one winner, one second place and two with the same points on the third place, the winner and the 2nd place finisher will be settled as winner and the other two will be settled with a dead heat factor of 0.5. If there is one winner and three second place finishers, the winner will be settled as winner and the other three will be settled with a dead heat factor of 0.66.

SNOOKER

 

Important

• In the case of a retirement of a player or disqualification all undecided markets are considered void.
• In case of a re-rack settlement stays if the outcome was determined before the re­ rack.
• No fouls or free balls are considered for settlement of any Potted- Colour market.
• In case of a frame starting but not being completed, all frame related markets will be voided unless the outcome has already been determined.

Settlement and cancellation rules

• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• If the players/teams are displayed incorrectly, we reserve the right to void betting.
• If a match is not completed all undecided markets are considered void.

SQUASH

 

1. Who scores [Xth] point in set [y] - If a set ends before the Xth point is reached, this market is considered void (cancelled)

Important

• In the case of a match not being finished all undecided markets are considered void.

Settlement and cancellation rules

• If a match is interrupted or postponed and is not continued within 48h after initial kick-off date, betting will be void.
• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• If the players/teams are displayed incorrectly, we reserve the right to void betting.
• If a player retires, forfeits the match or is disqualified all undecided markets are considered void.
• Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into account.
• If penalty point(s) are awarded by the umpire, all bets on that game will stand.

eSOCCER (ELECTRONIC LEAGUES)

 

Important

• All markets (except first half markets) are considered for regular time only unless otherwise stated.
• Regular 90 Minutes: Markets are based on the result at the end of a scheduled 90 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or golden goal.

Settlement and cancellation rules

• If the market remains open when the following events have already taken place: goals, red or yellow-red cards and penalties, we reserve the right to void betting.
• If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
• If odds were offered with an incorrect match time, we reserve the right to void betting.
• If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed.
• If a match is interrupted or postponed and is not continued within 48h after initial scheduled match start, betting will be void.
• If a match gets abandoned and restarted, unsettled markets will be void.
• If the team names or category are displayed incorrectly, we reserve the right to void betting.

eBASKETBALL (ELECTRONIC LEAGUES)

 

Important

• Markets do not consider overtime unless otherwise stated.

Settlement and cancellation rules

• If a match is interrupted or postponed and is not continued within 48h after initial scheduled match start, betting will be void.
• If a match gets abandoned and restarted, unsettled markets will be void.
• If odds were offered with an incorrect match time, we reserve the right to void betting.
• If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
• If a match is interrupted or postponed and is not continued within 48h after initial scheduled match start, betting will be void.
• In the event that a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time.

eICE HOCKEY (ELECTRONIC LEAGUES)

 

Important

• All markets (except period markets) are considered for regular time only unless otherwise stated.

Settlement and cancellation rules

• If the market remains open when the following events have already taken place: goals and penalties, we reserve the right to void betting.
• If odds were offered with an incorrect match time, we reserve the right to void betting.
• If a wrong score is entered all markets will be cancelled for the time when the incorrect score was displayed.
• If a match is interrupted or postponed and is not continued within 48h after initial scheduled match start, betting will be void.
• If a match gets abandoned and restarted, unsettled markets will be void.

Article 26 - Withdrawals and Disqualifications

 

All bets placed on a team or individual who subsequently withdraws or is disqualified prior to the commencement of the relevant sporting or other event shall be deemed void. In such instances, the odds shall be set at 1.00, unless otherwise stipulated in the specific event program.

 

Article 27 - Combination Bets and Irregularities

 

Should a participant place bets on an invalidated sporting or other event fulfil the minimum event criteria for a combination bet, the combination bet shall remain valid. The odds for the invalidated event within the combination will default to 1.00.

 

Additionally, if it is established that the outcome of a bet has been predetermined, or any irregularities are detected in the subject matter of bet placed on sporting or other events, or if there is reasonable suspicion of actions intended to manipulate the result, thereby contravening official rules or regulations, the organizer reserves the right to suspend the payout of winnings. In such cases, the organizer shall declare the bet invalid, and the odds shall be set at 1.00.

 

HOW TO DEPOSIT AND WITHDRAW WINNINGS FROM PLAYERS ACCOUNT

Article 28 - Deposits and Withdrawals

 

Funds may be deposited for betting activities at any of the organiser's retail locations via cash payment. Such deposited funds will become available to the player once reflected in their account. The organiser shall not impose any additional transaction fees for such deposits.

 

To engage in account-based betting, a player must maintain the requisite minimum balance needed to place a wager. Players may access their accounts at any time, and withdrawals may be facilitated through retail locations during regular business hours.

 

Should a player seek a payout subsequent to making a deposit for games of chance, such withdrawal shall be permitted only if the player has placed at least one bet for each respective deposit. This stipulation aims to mitigate fraudulent activities and money laundering, thereby preventing the misuse of the platform by using it as a bank.

 

Deposit and withdraw

 

1. Via cash in retail shop:

• Maximum deposit: USD 2,000.00
• Minimum deposit: USD 1.00
• Minimum withdrawal: USD 1.00
• Maximum withdrawal: USD 50,000.00

Note that a customer may not withdraw more than USD 100,000.00 in a 30 day period.

 

2. Via InnBucks Mobile Money:

• Maximum deposit per transaction: USD 500.00
• Minimum per transaction: USD 1.00
• Minimum withdrawal per transaction: USD 1.00
• Maximum per transaction: USD 500.00

Please note:

• The Maximum Withdrawl Limit within a 24-hour period is USD 1,000.00
• Any Withdrawal request exceeding the USD 1,000.00 24-hour period limit, will have to be processed manually.
• To process the withdrawal request, a Know Your Customer (KYC) verfication will be conducted before the withdrawal is processed.

Winnings will be automatically credited to the player's account through the organizer’s system, with no additional fees incurred during the payout process. The organizer may retroactively correct any financial transactions related to erroneously paid winnings and reclaim such amounts. Errors may be corrected by the organizer without prior or subsequent notice.

 

Bets placed using mistakenly credited funds will be null and void.

 

Account registration information is used solely for identity verification and Know Your Customer (KYC) compliance.

 

Accounts inactive for over one month may receive a notification urging action; accounts inactive for over six months may be closed and remaining funds donated to charity. Matters not covered in this article are governed by other sections of these Rules.

 

Article 29 - Payout Processing

 

Payouts are processed upon the conclusion of all relevant events and verification of results, within a maximum timeframe of 60 days. The organizer retains the right to verify original, legible identification before initiating any payout. In the event of discrepancies between identification and registration information, the organizer reserves the right to suspend payouts until the issue is rectified.

 

Prior to disbursing any amount from the account, the organizer reserves the right to inspect and authenticate a clearly visible and legible original personal identification card. This is done to ensure accuracy by comparing the information on the ID card with the details provided during registration. Should any disparity arise, the organizer reserves the right to withhold the payout of any winnings or account balance until the correct ID is provided.

 

Article 30 - Calculation of Winnings

 

The total winnings is determined by multiplying the amount you bet by the odds for that particular bet. However, there are certain situations where your winnings are limited to a maximum amount, which is explained further in Article 16 of the rules.

 

Article 31 - Validity of Tickets

 

Only tickets definitively issued by the organiser will be considered valid for payout. The organiser retains the right to withhold payouts on suspect tickets, validating authenticity through recognised security measures, such as PINs, barcodes, and holograms.

 

Submission Process: Customer’s must send an email to support@bolabet.co.zw, including a clear photo of the defaced or damaged ticket and a formal request for payout.

 

Management Discretion: The payout for defaced or damaged tickets is subject to the sole discretion of Bolabet management. The extent of the damage and the legibility of identifiable information on the ticket will be considered in the decision-making process.

 

Identifiable Information: The ticket must retain some basic identifiable information, such as the ticket number, event details, and date, to be eligible for consideration.

 

Claim Period: If the ticket remains unclaimed for a period of 60 days from the date of the email request, and the claim receives management approval, the payout will be processed.

 

Client Responsibility: It is the customer's responsibility to protect and maintain the integrity of their tickets. Bolabet will not be liable for tickets that are damaged or defaced to the extent that essential information cannot be verified.

 

Rules on Lost Tickets

 

Submission Process: If a customer loses their ticket but has previously taken a photo of it clearly showing the ticket number, or if they possess the ticket number, they must send an email to support@bolabet.co.zw. The email should include a clear photo of the ticket (if available) or the ticket number, along with a formal request for the payout of the lost ticket.

 

Management Discretion: The payout for lost tickets is subject to the sole discretion of Bolabet management. The decision will be based on the extent to which identifiable information on the ticket can be verified.

 

Identifiable Information: The photo of the lost ticket must clearly display the ticket number. If only the ticket number is available, the customer will be required to provide additional information, including the place where the ticket was purchased, the date of purchase, and the approximate time of purchase.

 

Claim Period: If the ticket remains unclaimed for a period of 60 days from the date of the email request, and the claim receives management approval, the payout will be processed.

 

Client Responsibility: Customers are responsible for the safekeeping of their tickets. Bolabet will not be liable for any lost tickets unless the above conditions are met and verified to the satisfaction of Bolabet management.

 

 

Article 32 - Filing Complaints

 

Players may file formal complaints within seven days if they dispute the official results or calculations of winnings. Should the organizer deem the complaint legitimate, the payout will be processed within 30 days, in accordance with Article 29.

 

Article 33 - Statute of Limitations for Claiming Winnings

 

The statute of limitations for claiming winnings is set at 60 days from the date of the official event results being published. Once this timeframe elapses, winners lose their entitlement to claim their winnings. Furthermore, all obligations that the organizer has towards the winner cease either upon the collection of the winnings or upon the expiration of the statute of limitations as stated in this article.

 

Article 34 - Support, Dispute Resolution, and Complaints

 

SUPPORT, DISPUTES AND COMPLAINTS

Support

 

Customer support is available if you experience any difficulties.

 

Customer support can be reached by email at support@bolabet.co.zw or by chat on our website 24/7. Any complaints or disputes may be sent to this email address.

 

Dispute and Complaints Protocol

 

If a customer has a complaint, details of the complaint should be emailed to us at support@bolabet.co.zw or hand delivered to any of our Bolabet betting shops marked for the attention of the General Manager.

 

We will endeavor to resolve complaints which have been reported to us promptly.

 

In case of any queries regarding any transaction, a customer may contact us by email at support@bolabet.co.zw or at any of our Bolabet betting shops setting out details of the query, which we will then review and provide a response within 7 days.

 

If a dispute arises between you and Bolabet in relation to our liability to pay alleged winnings to you and this dispute cannot be resolved between us, then the dispute may be referred to the Lotteries Gaming Board of Zimbabwe for resolution. In such an instance, we will inform you that the dispute will be referred to the Lotteries Gaming Board of Zimbabwe. We will refer the dispute to the Lotteries Gaming Board of Zimbabwe within 48 hours of informing you that the dispute is being referred to the Lotteries Gaming Board of Zimbabwe.

 

You may however of your own volition refer the dispute with us to the Lotteries Gaming Board of Zimbabwe for resolution. The Lotteries Gaming Board of Zimbabwe may investigate the matter and shall thereafter resolve the dispute and communicate the outcome to both parties.

 

If either you or Bolabet are not satisfied with the determination of the Lotteries Gaming Board, you may appeal to the Arbitration Court or High Court of Zimbabwe for determination of the dispute arising out of these terms and conditions.

 

By accepting these terms and conditions, you acknowledge and accept that only the English version of these terms and conditions will be considered valid in any legal dispute that may arise.

 

Governing law and disputes

 

These terms and conditions shall be applied in accordance with Zimbabwean Laws and the High Court of Zimbabwe shall have exclusive and original jurisdiction to determine any court process arising out of these Terms and Conditions.

 

CONDITIONS FOR PLAYER REGISTRATION

 

KNOW YOUR CUSTOMER (K.Y.C)

 

Article 35 - Player Registration and Know Your Customer (K.Y.C.) Requirements

 

To register and use an account for betting, known as "Account betting," players must be at least 18 years of age. However, in some countries, the minimum age requirement may vary based on local laws.

 

The organizer retains the right to request valid documentation from the client to verify their age. If the organizer is dissatisfied with the documentation provided by the client or if the client fails to provide the necessary documentation promptly, the organizer reserves the right to suspend the client's account.

 

REGISTRATION OF VIRTUAL PLAYERS PROCEDURE

 

Article 36 - Procedure for Registering a Virtual Player

 

Players complete their registration by means of the organiser's online portal. During this process, it is mandatory for players to provide truthful, complete, and accurate information as required by the organiser.

 

The mandatory user information required for registration includes the player's full name as it appears on their identification document, a password, and a mobile number. The username is automatically set as the mobile number and cannot be changed. Optional information may include the player's date of birth, identification document details, residential address, city or town of residence, postal code, and an additional phone number.

 

Upon confirming the players personal data, the organizer verifies the player's identity by reviewing their personal identification document, which includes a photo (such as an ID card, passport, or driver's license). Players are responsible for safeguarding their user information and are solely liable for any consequences, whether material or immaterial, resulting from unauthorized use of their account.

 

After successful registration, the player's account is automatically activated without any compensation. Player information is treated with confidentiality and is not disclosed to any third parties not involved in the payment process. Only the player has access to their personal information.

 

If any information provided during registration is found to be incorrect, the organizer reserves the right to invalidate, block, or close the account and suspend all transactions pending further investigation to determine any damages incurred. In such cases, the organizer may retain funds deposited into the player's account as compensation for any damages caused by violating this rule.

 

For circumstances not addressed in this article, all other regulations outlined in these Rules will apply.

 

 

ACCESS TO THE ACCOUNT

 

Article 37 - Account Accessibility

 

The player is permitted to have only one account, which can be accessed solely by entering the correct username and corresponding password. The account may only be used for participating in games of chance, specifically betting.

 

The player's name and surname on the account must match exactly those on the player's credit card and other accounts used for monetary transactions.

 

The organizer retains the right to take actions such as closing the player's account, withholding any potential winnings, and declaring all of the player's bets null and void in cases of manipulation or fraud, or for violations of the rules outlined herein. It's important to highlight that if a player engages in activities such as impersonation, uses funds acquired through criminal or illegal means, withdraws funds to unauthorized transaction accounts, or creates multiple accounts in violation of these rules, the organizer reserves the right to block the player's account.

 

For situations not explicitly addressed in this article, all other regulations outlined in these rules will be enforced.

 

MARKETING BONUSES OF THE ORGANIZER

 

Article 38 - Terms for Promotional Bonuses

 

The organizer establishes the terms and conditions for the utilization of marketing bonuses and jackpots. Before assigning a marketing bonus or jackpot to a player, the organizer is obligated to provide clear and accurate explanations of the requirements that players must fulfill to qualify for these bonuses. These conditions are made available to players through publication on the organizer's website, social media channels, or other suitable platforms.

 

Marketing bonuses are subject to limitations, with each player eligible to receive only one identical bonus. If a player obtains multiple bonuses by creating multiple accounts, which contravenes the rules, the organizer reserves the right to deny the player's bonuses and close all associated accounts.

 

 

Marketing bonuses provided by the organizer are exclusively intended for betting purposes and cannot be withdrawn, except in the case of jackpots. The payout of winnings derived from marketing bonuses will not be processed until the player meets the specified turnover requirements outlined in the bonus conditions. In the event of any misconduct, the organizer reserves the right to terminate marketing campaigns and withhold bonuses from one or all players. If a player exhausts all marketing bonuses and subsequently closes their account, they forfeit the right to claim previously used bonuses when opening a new account.

 

For scenarios not addressed within this article, all other regulations stipulated in these rules will be enforced.

 

SETTING THE LARGEST AMOUNT AND SELF-EXCLUSION

 

Article 39 - Self-Imposed Limitations and Exclusions

 

Players who wish to be excluded from betting activities or who wish to suspend their Bolabet account must submit a request to support@bolabet.co.zw, along with proof of identity. Upon receipt of the request and verification of the account holder's identity, the account will be suspended within 24 hours. Players who wish to resume gambling after the account suspension or exclusion period must submit a reinstatement request to support@bolabet.co.zw as reinstatement will not occur automatically. The organiser acknowledges the societal implications of gambling addiction and remains committed to assisting players who seek help by directing them to specialist support services.

 

Players can also request temporary self-exclusion from gaming activities, which the organizer will promptly implement upon receipt of the request. To lift the exclusion, a player must submit a written request or email to support@bolabet.co.zw, but this can only be done after the requested exclusion period has elapsed.

 

It's important to recognize that excessive gambling can lead to addiction and social issues. In such cases, where a player requires assistance with irresponsible gambling behavior or addiction, we are committed to providing support and guidance. We will make every effort to assist the player and may also direct them to specialized institutions equipped to address addiction-related challenges.

 

CLOSING OF ACCOUNT

 

Article 40 - Account Closure Procedures

 

A player has the option to request the closure of their account at any time, without requiring a specific reason. This request must be submitted in writing or via email to support@bolabet.co.zw, with the condition that any outstanding tickets are settled before closure. Upon account closure, funds deposited and any winnings accumulated from betting activities are returned to the player, excluding marketing bonuses which are intended solely for betting on the organizer's games.

 

If a player chooses to re-open a closed account, they must submit a formal request. However, the organizer reserves the right to deny the reopening of the account if it is determined that the player previously violated the regulations outlined in these Rules or the rules of specific games, or if the account was used in contravention of applicable legal regulations.

 

Furthermore, the organizer retains the authority to close a player's account if it is found to be non-compliant with the conditions stipulated in these Rules or the rules of specific games, as well as other relevant legal regulations.

 

THE ORGANIZER’S RESPONSIBILITY

 

Article 41 - Obligations and Liabilities of the Organizer

 

The organizer is legally bound to honor all winnings earned by players in accordance with the rules outlined in the terms and conditions.

 

As the agreement between the player and the organizer is centered around placing bets, the organizer cannot be held liable for any losses incurred by players during the betting process. This includes situations where tickets do not result in winnings, as it falls within the inherent risk associated with gambling activities.

 

The organizer bears no responsibility for any damages or losses resulting from the incorrect functioning of the official website, its elements, parts, equipment, software, or content. This includes instances of information loss or transmission delays caused by internet service providers, browsers, or other software. The organizer lacks control over delays or disruptions in information transmission, except in cases where such delays occur due to intentional actions or negligence on the part of the organizer.

 

In the event of a malfunction, the organizer reserves the right to cancel, delay, or suspend ongoing services at any time. However, they do not accept liability for any losses or damages incurred as a result of these actions, except in cases explicitly outlined in the rules.

The organizer does not take the responsibility for:

 

• Errors on the official website due to incomplete or incorrect information provided by clients or third parties.
• Claims regarding the accuracy of translations of team names and player names from foreign languages.
• Unauthorized use or interception of information before it is displayed on the official website.
• Unauthorized access to player-related information or the official website, unless such access results from the organizer's negligence or intentional actions.
• Accuracy of information, content, data, elements, or materials published on the official website, including information from third parties or partners of the organizer, except in cases of negligence or intentional actions by the organizer.
• Services provided by financial institutions, banks, or loan services used by players.

 

If any provision of these Rules and conditions, or its application to any party or circumstance, is deemed unenforceable, void, or unlawful under any jurisdiction, the remaining provisions will remain in full force and effect. The unenforceable, void, or unlawful section will be amended or deleted to the extent necessary, provided that the original intentions of the Parties are preserved, and the deletion does not substantially limit the expectations or obligations of the Parties or hinder the realization of their benefits.

 

SOLE DISCRETION

 

Article 42 - UNILATERAL RIGHTS AND DISCRETION OF THE ORGANISER

 

The organizer retains the authority to modify or remove specific elements of the offerings related to certain sports or events at Bolabet's discretion, without prior notice to users. This includes the right to add, remove, or adjust services provided by third parties, such as changes to prices, options, functionalities, and other characteristics associated with betting, games, and other services offered on the official website. In such instances, any unconfirmed bets will be deemed void.

 

The organizer also reserves the right to add, withdraw, or modify any or all services provided by third parties at any time, either temporarily or permanently, without prior notice to users. This encompasses alterations to the offerings' features, prices, or other attributes. All changes will be communicated to users through published terms and conditions, which users are required to read and accept before registering or participating in services provided by third parties on the official website. Users' acceptance of these conditions signifies their acknowledgment and agreement to any modifications made by the organizer.

 

BUSSINESS CONFIDENTIALITY

 

Article 43 - Confidentiality Obligations

 

In compliance with the Data Protection Act 5 of 2021 of Zimbabwe, all employees of the organizer are mandated to maintain strict confidentiality regarding client information. This includes sensitive data such as participants' names, frequency of visits, amounts spent or won, financial performance of the organizer's business, and related details.

 

It is important to emphasize that information outlined in paragraph 1 of this article may be shared by the organizer with third parties under specific circumstances. This sharing is only permissible when the third party is bound by a legally binding agreement with the organizer, ensuring that client data remains protected and used solely for authorized purposes. This provision serves to safeguard the confidentiality and privacy of client information while facilitating necessary collaborations or business arrangements with trusted partners.

 

CURRENCY

 

Article 44 - Designated Currency

 

The official currency for www.bolabet.co.zw is United States Dollar only.

 

OTHER REGULATIONS

 

Article 45 - Disclosure of Winning Tickets

 

The organizer reserves the right to feature specific winning tickets within the sports and events program, whether in print or electronic format (on the website), and through other informational channels. This promotional activity is intended to enhance company visibility and does not involve sharing the personal information of the ticket holder. Additionally, this process is carried out without prior notification to the player holding the winning ticket.

 

Article 46 - Applicability of Betting Rules

 

These Betting Rules serve as the principles to be adhered to for all betting activities conducted on www.bolabet.co.zw. By placing a bet on the website, you agree to abide by these rules. If you do not agree with these rules, you aren’t entitled to place bets on www.bolabet.co.zw. Failure to comply with these rules may lead to consequences, including being prohibited from participating in future games of chance by the organizer, without prior notice or further explanation.

 

Participants should recognize that these rules are in place to ensure fairness, integrity, and responsible gambling practices on the platform. Therefore, it is essential to familiarize oneself with the rules and regulations outlined herein to maintain eligibility for participation. Any deviations from these rules may result in sanctions imposed by the organizer, such as temporary or permanent exclusion from further participation in betting activities.

 

Furthermore, participants should be aware that the organizer reserves the right to enforce these rules rigorously and take necessary actions to uphold the integrity of the platform. This may include implementing measures to prevent non-compliant behavior and maintain a secure and conducive environment for all participants.

 

FINAL REGULATIONS

 

Article 47 - Availability and Updates of Rules

 

These rules will be publicly accessible on the organiser’s official website. Any supplementary rules not encompassed by these articles will also be published on the official website for the reference of all betting participants.

 

 

BOLABET ZIMBABWE (PVT) LTD GENERAL SHOP RULES