Bolabet Zimbabwe (Pvt) Ltd (hereinafter Bolabet) is committed to protecting and respecting the privacy of users. Data submitted during Account Registration is kept confidential at all times. The data is collected for the purpose of KYC (Know Your Customer) for all users of Bolabet Platform Services. Information can be given to third parties only if ordered by the governing authorities, for the purposes of judicial proceedings in other cases, all in accordance with the law or other regulations as may be deemed from time to time.
Collecting the Information
You agree to the collection, transmission and storage of such information by the organizer. The information and data about you that we may collect, use and process include the following:
- The information you forward through the website: www.bolabet.co.zw or e-mail
- A record of the communication, either through the website, e-mail, telephone or other mean
- Your responses to the survey or test users who conduct
- Details about your visit to the website, including, among other things, domain and host through which you access the internet, your IP address, browser, operating system and special software that you use, the time and date of your access, the URL of the site through which external connections are coming to our website when you visit us, the location information, weblogs and other information related to communication. We may also collect information about your activities related to the use of our products
- Information may include name, address, e-mail address, place of residence, gender, nickname, phone number, information about the form of identification that is used, all in accordance with applicable regulations.
Use of Information
Your personal data and information, along with all other information’s we can use for the following purposes:
- Processing your bets
- Opening, conducting and managing your online account
- Respect of legal obligations, including those aimed at preventing money laundering
- Creating a personal profile
- Conducting tests, surveys and analysis
- Sharing information about promotional offers and about our products and services
- Monitoring transactions within the online account in order to prevent irregular betting, money laundering and cheating
- Making available products and services and help in providing them, as well as help in the development and improvement of services
- Storage of your personal settings, preferences and other information and monitoring of specific activities on our website
- Gaining insight into the effectiveness of our promotional campaigns
- Determining the source from which you access our site
- Keeping the website and improving the customer experience and business management
- Promotional marketing across all platforms. Our website may contain links to and from websites of our partner networks or advertisers. They have their own privacy policies and we do not accept any responsibilities for the same. Please check their policies carefully before you submit any personal data.
- Communication via email, SMS or telephone in written or verbal form. To unsubscribe from any or all forms of communication use the unsubscribe link in our promotional emails or contact us at support@bolabet.co.zw
Correction of Account Information
Your personal data can be correct and/or erase by submitting a request together with proof of identity to support@bolabet.co.zw
Cookie Policy
Bolabet, our service providers and advertising partners use cookies and tracking technologies on our website. We do this to enable us to analyze use of our online services, to improve and personalize your experience of our services and to serve advertising which, on some services may be tailored to you based on your browsing behavior and other data held about you.
Bolabet respects your privacy and we aim to be transparent at all times about when, how and why we may use data about you and your browsing behavior in connection with our services. We are committed to using cookies and tracking technologies fairly and in accordance with your privacy.
We use cookies and tracking technologies for a variety of reasons, such as to enable us to recognize when you have logged in, to improve your experience of the services and to deliver advertising. In particular, we use these technologies:
- To keep you signed in, even on different devices;
- To deliver advertising where you provided your consent. Our website contains advertising all of which is clearly marked with the word “Advertisement”. Cookies and tracking technologies may sometimes be used to deliver advertising and marketing messages relevant you. This is a common practice across the internet and is known as online behavioral advertising;
- To find out if our emails have been read and if you find them useful;
- To let you use all the different parts of Bolabet’s website when you sign in or to keep you logged in, remembering things you’ve already done, to facilitate a purchase, to improve the security of our services and for system administration, such as preventing fraudulent or disruptive activity;
- To remember your preferences and settings and other functionality you have requested, such as remembering your login ID and password so that you do not need to login each time you visit; and
- To help us understand how people use our website, so that we make it better, to record what you like and don’t like on our website and the popularity of various elements of the website so that we can ensure that it works properly at points of high usage.
You can change your Bolabet cookie settings at any time and you can find out how to stop your browser tracking your info here.
Disclosure of Information
- Bolabet shall take all necessary steps to keep your information safe and protected
- The information collected by Bolabet during the registration process may be used to improve our services
- The collected data will be made available to regulators, sports and other competent authorities, including the police, in order to conduct investigative actions related to fraud, money laundering or problems with the integrity of the sport and to respect our legal obligations
Withdrawal of Approval
- You have the right to be out of use at any time, by submitting a request together with proof of identity to support@bolabet.co.zw
- Immediately after the withdrawal of the user’s consent, we will stop using the above information unless we are required by law to continue with their use
- The records we keep for customer history (activity to online order) are in accordance with our privacy data. After the expiration of the specified period, your information will be permanently removed.
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